Most outages involving multi-phase transformation roadmaps are triggered by a change somebody considered routine. The documentation for this strand of technology and systems delivery is accurate only until the next release. Field experience suggests that the barrier to better the technology and systems delivery capability is rarely technical. It treats multi-phase transformation roadmaps as an operating discipline and equips participants to run it as one. Participants gain a realistic view of what this area of technology and systems delivery costs and what it returns. Moving this part of technology and systems delivery from written policy into daily practice is not achieved by a single decision. It is pitched for practitioners with responsibility for multi-phase transformation roadmaps, not for observers of it. Participants apply the practice within technology and systems delivery to their own technical platform throughout, so the output is directly usable. Work concludes with a self-assessment of the technology and systems delivery discipline that participants can repeat annually.
Expected Learning Outcomes
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Design backup and recovery for multi-phase transformation roadmaps and prove it by restoring.
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Control technical debt in multi-phase transformation roadmaps deliberately rather than by neglect.
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Build a concise technical standard for multi-phase transformation roadmaps that colleagues can follow without further explanation.
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Build the internal capability for multi-phase transformation roadmaps rather than depending on external support indefinitely.
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Draw practical lessons from failures in multi-phase transformation roadmaps without assigning blame that suppresses reporting.
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Establish monitoring and alerting on multi-phase transformation roadmaps that reflects user experience.
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Design the architecture of multi-phase transformation roadmaps around its failure modes, not only its happy path.
Who Should Attend
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Newly appointed managers taking on multi-phase transformation roadmaps for the first time.
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Technical staff being prepared for supervisory responsibility over multi-phase transformation roadmaps.
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Quality and test engineers verifying multi-phase transformation roadmaps.
