Assign clear ownership for each element of cause analysis documentation across the functions involved.
Designing Models to Document Cause Analysis Results and Prevent Recurrence
A senior-level treatment of cause analysis documentation, focused on what changes outcomes.
📍 Tripoli🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Improvement in cause analysis documentation that is not measured tends to be reversed quietly. A quality system for the quality and productivity management discipline that exists only for the auditor produces paperwork, not quality. Across sectors, teams that rehearse this aspect of quality and productivity management outperform teams that only plan it. Most organisations already have a policy on cause analysis documentation; far fewer can show it working. Participants apply the quality and productivity management capability to their own operating process throughout, so the output is directly usable. The course gives participants a defensible structure for the wider quality and productivity management agenda and the judgement to adapt it. The outcome is a practitioner who can hold a position on cause analysis documentation and revise it on evidence. It is pitched for practitioners with responsibility for this strand of quality and productivity management, not for observers of it. The course ends by identifying what the participant will stop doing to make the quality and productivity management capability sustainable.
Expected Learning Outcomes
Build a concise control plan for cause analysis documentation that colleagues can follow without further explanation.
Establish supplier quality requirements affecting cause analysis documentation.
Map the process behind cause analysis documentation as it is actually performed.
Agree the first three actions on cause analysis documentation that will be taken on returning to work.
Set acceptance criteria and sampling for cause analysis documentation on statistical grounds.
Reduce waste and non-value-adding steps in cause analysis documentation.
Who Should Attend
Certification and accreditation coordinators preparing evidence on cause analysis documentation.
Finance staff quantifying the cost of quality in cause analysis documentation.
Inspection and testing staff verifying cause analysis documentation.
Newly appointed managers taking on cause analysis documentation for the first time.
Business partners who must understand cause analysis documentation well enough to challenge it.
Quality managers and coordinators responsible for cause analysis documentation.
Course Modules
Cause analysis documentation: structured problem solving and root cause
2 sessions · 8 pointsSession 1Building the method for cause analysis documentation step by step
- Record what was learned when cause analysis documentation did not go as planned.
- Agree what will be standardised in cause analysis documentation and what will not.
- Define quality for cause analysis documentation in terms the customer would recognise.
- Write standard work for cause analysis documentation with the people who perform it.
Session 2Mapping cause analysis documentation as it is done, not as it is written
- Identify non-value-adding steps in cause analysis documentation and remove them.
- Set escalation thresholds for cause analysis documentation that work out of hours.
- Build a control plan for cause analysis documentation identifying what is checked, when and by whom.
- Agree the indicators that will show whether cause analysis documentation is improving.
Cause analysis documentation: variation, capability and control
2 sessions · 8 pointsSession 1Auditing cause analysis documentation to improve it, not to pass
- Close out actions on cause analysis documentation rather than leaving them open indefinitely.
- Prepare the response for the most likely failure in cause analysis documentation.
- Choose productivity measures for cause analysis documentation that do not reward shortcuts.
- Check that records of cause analysis documentation answer the questions likely to be asked.
Session 2Removing steps from cause analysis documentation that add no value
- Confirm that contractual obligations around cause analysis documentation are understood.
- Verify that improvements to cause analysis documentation held six months later.
- Map the process behind cause analysis documentation by walking it, not by describing it.
- Check that cause analysis documentation still works when volumes rise unexpectedly.
Cause analysis documentation: defining quality in measurable terms
2 sessions · 8 pointsSession 1Testing cause analysis documentation before relying on it
- Estimate the resource cause analysis documentation requires to run as designed.
- Set the review cadence that sustains gains in cause analysis documentation.
- Benchmark cause analysis documentation against a comparable operation and record the gap.
- Design the internal audit schedule covering cause analysis documentation.
Session 2Agreeing what good actually means for cause analysis documentation
- Assemble certification evidence for cause analysis documentation as work proceeds, not before the audit.
- Train the team handling cause analysis documentation in the problem-solving method being used.
- Define supplier quality requirements affecting inputs to cause analysis documentation.
- Record the rationale for each significant choice made about cause analysis documentation.
Cause analysis documentation: standard work and sustaining gains
2 sessions · 8 pointsSession 1Reviewing cause analysis documentation when nothing has gone wrong
- Link the improvement in cause analysis documentation to a financial figure leadership recognises.
- Build the internal briefing that explains cause analysis documentation to those affected.
- Calculate the cost of poor quality attributable to cause analysis documentation.
- Reduce the variation in how cause analysis documentation is carried out between teams.
Session 2Sustaining the gain on cause analysis documentation after the project ends
- Record what was tried on cause analysis documentation and did not work, and why.
- Assign responsibility for keeping documentation of cause analysis documentation current.
- Anticipate the objections cause analysis documentation will raise and prepare the answers.
- Establish what evidence demonstrates cause analysis documentation is under control.
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Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
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