Most procurement disputes about long-term supplier partnerships originate in a specification written too quickly. Warehouse performance on this part of procurement and supply operations is decided by layout and discipline long before technology. Discussion is anchored to worked examples of this strand of procurement and supply operations rather than to abstract argument. Participants take away a working set of documents supporting long-term supplier partnerships, ready to be adapted internally. The content is relevant to those who own the procurement and supply operations capability and to those who are held accountable for its results. The most reliable predictor of sound the wider procurement and supply operations agenda is whether anyone reviews it when nothing has gone wrong. Content is organised around the decisions practitioners actually face in long-term supplier partnerships, not around theory headings. Teams frequently over-invest in documenting this strand of procurement and supply operations and under-invest in testing it. The programme closes with an action plan for this area of procurement and supply operations that each participant writes for their own organisation.
Expected Learning Outcomes
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Establish traceability from supplier through storage to point of use for long-term supplier partnerships.
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Measure procurement performance on long-term supplier partnerships beyond savings claimed.
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Align long-term supplier partnerships with the wider objectives of the supply function rather than optimising it in isolation.
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Design receiving, storage and picking flows supporting long-term supplier partnerships.
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Build a concise sourcing procedure for long-term supplier partnerships that colleagues can follow without further explanation.
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Integrate long-term supplier partnerships into existing management routines rather than running it separately.
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Apply the correct customs, international delivery terms and documentation treatment to long-term supplier partnerships.
Who Should Attend
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Internal auditors examining controls over long-term supplier partnerships.
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Those responsible for briefing external stakeholders on long-term supplier partnerships.
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Supplier relationship managers developing partners in long-term supplier partnerships.
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Quality staff inspecting incoming material in long-term supplier partnerships.
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Department heads accountable for the results of long-term supplier partnerships.