Align culture ambassador programmes with the wider objectives of the workforce rather than optimising it in isolation.
Designing Corporate Culture Ambassador Programmes
Develop the judgement and the documentation needed to run culture ambassador programmes properly.
📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
A process for culture ambassador programmes that managers quietly work around has already failed. Policy on the wider people management and development agenda is judged by how it is applied in the difficult cases, not the easy ones. Progress on this strand of people management and development is usually lost in the gap between approval and execution. The teaching approach is deliberately practical: participants build a people policy for culture ambassador programmes as they go. This programme builds the practice within people management and development from first principles, without padding and without omitting what matters. It is designed for mixed groups, so that the people management and development capability is examined from more than one functional angle. They acquire practical criteria for judging when culture ambassador programmes is working and when it is only appearing to. Benchmarking exercises repeatedly place this area of people management and development among the areas with the widest performance spread. Participants finish with a short, specific brief on the people management and development capability ready to put in front of a decision maker.
Expected Learning Outcomes
Assess the cost of culture ambassador programmes and the cost of leaving it as it is.
Set a realistic target state for culture ambassador programmes and a defensible route to it.
Handle exceptions to culture ambassador programmes consistently and document the reasoning.
Verify that improvements to culture ambassador programmes have held six months after they were introduced.
Review culture ambassador programmes annually against what actually happened, not what was intended.
Design a policy on culture ambassador programmes that is fair, lawful and actually usable by line managers.
Who Should Attend
Anyone whose accountability for culture ambassador programmes exceeds their current formal training in it.
Learning and development officers building capability in culture ambassador programmes.
Analysts producing the data on which decisions about culture ambassador programmes rest.
Senior leaders accountable for the culture culture ambassador programmes produces.
Individuals developing their own capability in culture ambassador programmes.
Legal and compliance advisers reviewing culture ambassador programmes.
Course Modules
Culture ambassador programmes: the manager conversation that decides the outcome
2 sessions · 8 pointsSession 1Escalation and decision rights in culture ambassador programmes
- Set out how exceptions to culture ambassador programmes are requested and approved.
- Build the appeals route for culture ambassador programmes and publish it.
- Confirm records relating to culture ambassador programmes meet retention and privacy rules.
- Anticipate the objections culture ambassador programmes will raise and prepare the answers.
Session 2Writing a policy on culture ambassador programmes a line manager can actually use
- Estimate the cost of culture ambassador programmes and the cost of leaving it unchanged.
- Compare intended and actual outcomes of culture ambassador programmes honestly.
- Collect evidence on the present handling of culture ambassador programmes before proposing changes.
- Set the consistency check that catches uneven application of culture ambassador programmes.
Culture ambassador programmes: evidence, data and honest measurement
2 sessions · 8 pointsSession 1Moving culture ambassador programmes from approval to execution
- Map the handovers in culture ambassador programmes between functions and secure them.
- Decide what will be stopped to create capacity for culture ambassador programmes.
- Identify single points of dependency in culture ambassador programmes and reduce them.
- Script the difficult conversation culture ambassador programmes requires and rehearse it.
Session 2What your existing data already says about culture ambassador programmes
- Confirm that reporting on culture ambassador programmes reaches the people who can act.
- Prepare the summary of culture ambassador programmes that senior management will read.
- Document the reasoning for every exception granted under culture ambassador programmes.
- Measure the effect of culture ambassador programmes on retention and performance, not activity.
Culture ambassador programmes: capability across the management line
2 sessions · 8 pointsSession 1The exception to culture ambassador programmes that sets the precedent
- Distinguish symptoms from causes when culture ambassador programmes underperforms.
- Define who decides on culture ambassador programmes and who may only recommend.
- Design the communication for culture ambassador programmes around the questions people will actually ask.
- Check that culture ambassador programmes still works when volumes rise unexpectedly.
Session 2Getting other functions to support culture ambassador programmes
- Set the annual review point for culture ambassador programmes and who attends.
- Benchmark the organisation's culture ambassador programmes against comparable operations.
- Agree the smallest change to culture ambassador programmes that would be visibly useful.
- Record what was learned when culture ambassador programmes did not go as planned.
Culture ambassador programmes: exceptions, appeals and difficult cases
2 sessions · 8 pointsSession 1Keeping records on culture ambassador programmes that are lawful and useful
- Record the rationale for each significant choice made about culture ambassador programmes.
- Ask employees what culture ambassador programmes feels like from their side.
- Identify where judgement in culture ambassador programmes is legitimate and where it is not.
- Test the policy on culture ambassador programmes against three real cases from the past year.
Session 2Piloting a change to culture ambassador programmes before committing
- Review culture ambassador programmes for unintended equity effects across groups.
- Plan the sequence in which improvements to culture ambassador programmes will be introduced.
- Identify the data the organisation already holds that bears on culture ambassador programmes.
- Check that culture ambassador programmes complies with current labour regulation in every location.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
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