Designing Contract Renewal Strategies with Corporate Clients

A working programme in corporate contract renewal for managers who have to deliver with existing resources.

📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Most disappointing results in corporate contract renewal trace back to an audience defined too broadly. Buyers now complete much of their decision on the practice within marketing and commercial practice before speaking to anyone. The material serves both public bodies and commercial organisations dealing with the wider marketing and commercial practice agenda. Every module pairs a short input on corporate contract renewal with structured practice on the participant's own material. Applied research in marketing and commercial practice consistently shows that early structure around this strand of marketing and commercial practice reduces downstream rework. Participants gain a clear basis for measuring what this area of marketing and commercial practice has actually achieved. Content is organised around the decisions practitioners actually face in corporate contract renewal, not around theory headings. Buying a tool rarely fixes the wider marketing and commercial practice agenda; the underlying capability has to be built internally first. The final session converts the week's work on this strand of marketing and commercial practice into commitments with owners and dates.

Expected Learning Outcomes

01

Build the content that moves a buyer through corporate contract renewal rather than merely informing them.

02

Design the qualification criteria that stop effort being wasted in corporate contract renewal.

03

Distinguish the parts of corporate contract renewal that must be standardised from those that require judgement.

04

Measure customer lifetime value arising from corporate contract renewal, not first-order revenue.

05

Identify the failure points in corporate contract renewal most likely to cause loss, and control them first.

06

Build the sales process for corporate contract renewal so it is repeatable across the team.

07

Plan the handover of corporate contract renewal so that capability is not lost when key staff move on.

Who Should Attend

01

Founders and owner-managers running corporate contract renewal personally.

02

Anyone whose accountability for corporate contract renewal exceeds their current formal training in it.

03

Planning staff whose forecasts and budgets are affected by corporate contract renewal.

04

Sales managers leading teams that deliver corporate contract renewal.

05

Product managers whose proposition depends on corporate contract renewal.

06

Commercial analysts measuring performance of corporate contract renewal.

Course Modules

01

Corporate contract renewal: channels, content and creative

2 sessions · 8 points

Session 1Escalation and decision rights in corporate contract renewal

  • Prepare the response for the most likely failure in corporate contract renewal.
  • Set the discount authority for corporate contract renewal and require justification.
  • Choose the next segment for corporate contract renewal and state why it is next.
  • Map the decision journey for corporate contract renewal and mark where the choice is actually made.

Session 2The claim about corporate contract renewal competitors cannot copy

  • Agree the indicators that will show whether corporate contract renewal is improving.
  • Identify single points of dependency in corporate contract renewal and reduce them.
  • Document the sales process for corporate contract renewal so a new joiner can follow it.
  • Script the three most common objections in corporate contract renewal and the responses.
02

Corporate contract renewal: measurement, attribution and honest reporting

2 sessions · 8 points

Session 1Defining the audience for corporate contract renewal narrowly enough to matter

  • Test creative for corporate contract renewal at small scale before full commitment.
  • Measure lifetime value from corporate contract renewal, not just first purchase.
  • Structure pricing for corporate contract renewal against perceived value.
  • Design the retention action triggered when a customer of corporate contract renewal goes quiet.

Session 2Protecting the brand while hitting targets on corporate contract renewal

  • Verify six months later that changes to corporate contract renewal have held.
  • Review whether corporate contract renewal is aligned with the objectives of the commercial team.
  • Close out actions on corporate contract renewal rather than leaving them open indefinitely.
  • Write the positioning claim for corporate contract renewal and test whether a competitor could say it too.
03

Corporate contract renewal: objection handling and negotiation

2 sessions · 8 points

Session 1Comparing corporate contract renewal with recognised practice

  • Build the content that answers the buyer's real question about corporate contract renewal.
  • Distinguish symptoms from causes when corporate contract renewal underperforms.
  • Identify where judgement in corporate contract renewal is legitimate and where it is not.
  • Select channels for corporate contract renewal based on evidence, then cut the rest.

Session 2Building lasting competence in corporate contract renewal

  • Build the internal briefing that explains corporate contract renewal to those affected.
  • Arrange the handover of corporate contract renewal so capability survives staff changes.
  • Compare cost of acquisition against value in corporate contract renewal.
  • Build the report on corporate contract renewal that answers whether to spend more or less.
04

Corporate contract renewal: retention, loyalty and lifetime value

2 sessions · 8 points

Session 1Measuring corporate contract renewal when attribution is imperfect

  • Establish who is informed, consulted and accountable in corporate contract renewal.
  • Rank the weaknesses in corporate contract renewal by consequence rather than by ease of fixing.
  • Map the handovers in corporate contract renewal between functions and secure them.
  • Define qualification criteria that disqualify quickly in corporate contract renewal.

Session 2The handover between marketing and sales in corporate contract renewal

  • Agree the attribution model for corporate contract renewal and state its known limits.
  • Test the procedure for corporate contract renewal against a realistic scenario.
  • Write down the assumptions underpinning the approach to corporate contract renewal.
  • Set escalation thresholds for corporate contract renewal that work out of hours.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.