Systems supporting telecommunications backup power fail in ways that are obvious afterwards and invisible before. The documentation for the technology and systems delivery discipline is accurate only until the next release. Most organisations already have a policy on the practice within technology and systems delivery; far fewer can show it working. Mature organisations treat telecommunications backup power as a standing capability rather than a project that finishes. They gain the ability to sequence improvements to the technology and systems delivery discipline in an order their organisation can absorb. Participants who influence the wider technology and systems delivery agenda without directly controlling it will find the content directly usable. Each session closes with a decision the participant must justify about telecommunications backup power in their own setting. The programme converts this aspect of technology and systems delivery from an area of general awareness into a set of repeatable practices. It ends with a prioritised list of changes to the technology and systems delivery capability that the participant is prepared to defend internally.
Expected Learning Outcomes
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Present the case for investment in telecommunications backup power in terms that a finance function will accept.
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Design the architecture of telecommunications backup power around its failure modes, not only its happy path.
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Document telecommunications backup power to the level a new engineer could operate it.
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Anticipate the objections that telecommunications backup power will attract internally and answer them in advance.
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Review contracts and agreements for the obligations they create around telecommunications backup power.
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Secure the software supply chain and dependencies within telecommunications backup power.
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Design backup and recovery for telecommunications backup power and prove it by restoring.
Who Should Attend
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Vendor managers overseeing suppliers involved in telecommunications backup power.
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Training and development staff building internal capability in telecommunications backup power.
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Service desk and support leads handling incidents in telecommunications backup power.