Secure the software supply chain and dependencies within automated configuration management.
Designing Automated Server Configuration Management Strategies
A structured, applied course in automated configuration management — designed to be used the week you return.
Course Overview
Most outages involving automated configuration management are triggered by a change somebody considered routine. Technical debt in the technology and systems delivery discipline is borrowed against future delivery capacity, at compound interest. Post-incident reviews keep identifying weaknesses in this aspect of technology and systems delivery that were visible long before the incident. Plans for automated configuration management often fail at the handover point between functions. It treats this part of technology and systems delivery as an operating discipline and equips participants to run it as one. Participants develop a defensible line of reasoning for the choices they make about the technology and systems delivery discipline. Discussion is anchored to worked examples of automated configuration management rather than to abstract argument. It suits anyone whose decisions touch this strand of technology and systems delivery, in large organisations and small ones alike. Participants leave with a first-ninety-days plan for the technology and systems delivery discipline rather than a set of notes.
Expected Learning Outcomes
Apply access control and least privilege throughout automated configuration management.
Document decisions about automated configuration management in a form that remains useful after the people change.
Distinguish the parts of automated configuration management that must be standardised from those that require judgement.
Design a training and briefing approach that sustains competence in automated configuration management.
Measure delivery and reliability of automated configuration management with indicators teams trust.
Document automated configuration management to the level a new engineer could operate it.
Who Should Attend
Service desk and support leads handling incidents in automated configuration management.
Project managers delivering changes to automated configuration management.
Coordinators responsible for keeping records and documentation of automated configuration management current.
Information security specialists protecting automated configuration management.
Procurement and contracting staff whose agreements set obligations around automated configuration management.
IT governance and audit staff reviewing automated configuration management.
Course Modules
Automated configuration management: monitoring, alerting and observability
2 sessions · 8 pointsSession 1Sizing capacity for automated configuration management on measured growth
- Confirm that those complying with automated configuration management understand why it exists.
- Configure alerting on automated configuration management that reflects what users experience.
- Remove steps in automated configuration management that add effort without adding assurance.
- Review logging on automated configuration management for coverage and retention.
Session 2The cost of automated configuration management and how to present it
- Establish the boundary of automated configuration management and record what sits outside it.
- Identify the data already collected that bears on automated configuration management.
- Confirm every release of automated configuration management can be rolled back within a defined time.
- Benchmark the organisation's automated configuration management against comparable operations.
Automated configuration management: incident response and severity
2 sessions · 8 pointsSession 1Least privilege in automated configuration management without blocking the work
- Inventory third-party dependencies inside automated configuration management and their update status.
- Assign responsibility for keeping documentation of automated configuration management current.
- Confirm data retention and deletion rules applied within automated configuration management.
- Estimate the resource automated configuration management requires to run as designed.
Session 2The hard cases in automated configuration management and how to reason about them
- Test the failover for automated configuration management rather than assuming it works.
- Agree what will be standardised in automated configuration management and what will not.
- Run a load test on automated configuration management at expected peak plus a margin.
- Define incident severity levels for automated configuration management and the response each triggers.
Automated configuration management: capacity, performance and load
2 sessions · 8 pointsSession 1Proving the backup of automated configuration management by restoring it
- Document the runbook for automated configuration management to the level a new engineer could use.
- Record the technical debt in automated configuration management and schedule repayment.
- Establish what evidence demonstrates automated configuration management is under control.
- Verify six months later that changes to automated configuration management have held.
Session 2Setting availability and recovery targets for automated configuration management honestly
- Agree the smallest change to automated configuration management that would be visibly useful.
- Set escalation thresholds for automated configuration management that work out of hours.
- Identify the single points of failure in automated configuration management.
- Identify where judgement in automated configuration management is legitimate and where it is not.
Automated configuration management: build, pipeline and release discipline
2 sessions · 8 pointsSession 1Where automated configuration management typically breaks, and why
- Define acceptance criteria for automated configuration management in advance.
- Restore a backup of automated configuration management in a test environment and time it.
- Confirm the support model and escalation path for automated configuration management.
- Close out actions on automated configuration management rather than leaving them open indefinitely.
Session 2Documenting automated configuration management so someone else can operate it
- Set delivery and reliability indicators for automated configuration management the team trusts.
- Collect evidence on the present handling of automated configuration management before proposing changes.
- State the availability and recovery objectives for automated configuration management as numbers.
- Apply change control to automated configuration management including emergency changes.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.