Sequence improvements to AI in HR operations so that each step makes the next one easier.
Deploying Artificial Intelligence in Human Resources Operations
A senior-level treatment of AI in HR operations, focused on what changes outcomes.
📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Data on AI in HR operations is abundant; insight about it is not. A process for HR operations that managers quietly work around has already failed. The course covers the people management and development discipline at the level of detail needed to act, and stops there. Participants apply AI in HR operations to their own workforce throughout, so the output is directly usable. The version of this aspect of people management and development described in the manual and the version practised on the floor tend to diverge over time. It is appropriate for those preparing to take on wider responsibility for HR operations. Participants gain a realistic view of what AI in HR operations costs and what it returns. Post-incident reviews keep identifying weaknesses in HR operations that were visible long before the incident. The programme closes with an action plan for the practice within people management and development that each participant writes for their own organisation.
Expected Learning Outcomes
Assess the current state of HR operations against a structured set of criteria rather than impressions.
Handle exceptions to AI in HR operations consistently and document the reasoning.
Ensure decisions taken under HR operations would withstand external scrutiny.
Plan succession and continuity for the roles most exposed to AI in HR operations.
Address the equity and inclusion implications of HR operations deliberately.
Build the internal capability for AI in HR operations rather than depending on external support indefinitely.
Who Should Attend
Quality staff verifying that AI in HR operations performs as designed.
Public sector personnel officers applying HR operations within regulation.
Legal and compliance advisers reviewing AI in HR operations.
Officers preparing reports on HR operations for boards or oversight committees.
Learning and development officers building capability in AI in HR operations.
Talent and organisational development specialists working on HR operations.
Course Modules
AI in HR operations: review, learning and adjustment
2 sessions · 8 pointsSession 1Building manager capability in AI in HR operations rather than owning it centrally
- Define the trigger that would require AI in HR operations to be redesigned.
- Estimate the cost of HR operations and the cost of leaving it unchanged.
- Name a single owner for each element of AI in HR operations.
- Identify the data the organisation already holds that bears on HR operations.
Session 2Reviewing HR operations against what actually happened
- Compare the cost of AI in HR operations with the cost of its absence.
- Distinguish symptoms from causes when HR operations underperforms.
- Set the annual review point for AI in HR operations and who attends.
- Build the competence framework that supports HR operations.
HR operations: policy design and legal footing
2 sessions · 8 pointsSession 1Explaining HR operations so people believe it
- Design the communication for AI in HR operations around the questions people will actually ask.
- Establish what evidence demonstrates HR operations is under control.
- Measure the effect of AI in HR operations on retention and performance, not activity.
- Train line managers on HR operations rather than handling every case centrally.
Session 2The conversation about HR operations managers most often avoid
- Agree the indicators that will show whether AI in HR operations is improving.
- Test the policy on HR operations against three real cases from the past year.
- Set out the decisions in AI in HR operations that require sign-off and by whom.
- Ask employees what HR operations feels like from their side.
HR operations: exceptions, appeals and difficult cases
2 sessions · 8 pointsSession 1What has to be agreed before work on HR operations starts
- Define acceptance criteria for AI in HR operations in advance.
- Document the reasoning for every exception granted under HR operations.
- Confirm that reporting on AI in HR operations reaches the people who can act.
- Remove steps in HR operations that add effort without adding assurance.
Session 2What to measure in AI in HR operations and what to ignore
- Build the appeals route for AI in HR operations and publish it.
- Check that HR operations complies with current labour regulation in every location.
- Define who decides on AI in HR operations and who may only recommend.
- State the purpose of HR operations in one sentence a new manager would understand.
HR operations: communication and employee understanding
2 sessions · 8 pointsSession 1Applying HR operations consistently to the person you like least
- Plan succession for roles most exposed to AI in HR operations.
- Confirm records relating to HR operations meet retention and privacy rules.
- Draft the minimum viable people policy for AI in HR operations.
- Benchmark the organisation's HR operations against comparable operations.
Session 2Reviewing HR operations when nothing has gone wrong
- Record the rationale for each significant choice made about AI in HR operations.
- Review HR operations for unintended equity effects across groups.
- Plan the sequence in which improvements to AI in HR operations will be introduced.
- Review whether HR operations is aligned with the objectives of the workforce.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.