Plan the response and escalation for incidents involving critical incident decision-making.
Decision-Making Under Pressure in Critical Incidents
A concise, decision-focused programme covering critical incident decision-making end to end.
Course Overview
Insider risk in critical incident decision-making is uncomfortable to discuss and expensive to ignore. Most security failures involving this strand of corporate security practice exploit a process gap rather than a technical one. Content is organised around the decisions practitioners actually face in the wider corporate security practice agenda, not around theory headings. The method assumes participants will be challenged on their handling of critical incident decision-making and prepares them for it. Post-incident reviews keep identifying weaknesses in the corporate security practice capability that were visible long before the incident. Moving this area of corporate security practice from written policy into daily practice is not achieved by a single decision. They leave able to brief senior management on critical incident decision-making in terms that support a decision. It is pitched for practitioners with responsibility for the corporate security practice capability, not for observers of it. Work concludes with a self-assessment of the practice within corporate security practice that participants can repeat annually.
Expected Learning Outcomes
Review contracts and agreements for the obligations they create around critical incident decision-making.
Manage guard force competence, supervision and performance on critical incident decision-making.
Coordinate with civil defence, police and external authorities on critical incident decision-making.
Apply a repeatable review cycle to critical incident decision-making and act on what it produces.
Document decisions about critical incident decision-making in a form that remains useful after the people change.
Design layered controls for critical incident decision-making across deterrence, detection, delay and response.
Who Should Attend
Officers preparing reports on critical incident decision-making for boards or oversight committees.
Facility and site managers accountable for protection of critical incident decision-making.
Contract managers overseeing outsourced security in critical incident decision-making.
Control room and monitoring staff operating critical incident decision-making.
Human resources staff handling vetting and insider risk in critical incident decision-making.
Consultants and advisers supporting clients on critical incident decision-making.
Course Modules
Critical incident decision-making: layered controls — deter, detect, delay, respond
2 sessions · 8 pointsSession 1The decisions in critical incident decision-making that cannot be delegated
- Review surveillance coverage for critical incident decision-making against likely approach routes.
- Confirm that contractual obligations around critical incident decision-making are understood.
- Arrange the handover of critical incident decision-making so capability survives staff changes.
- Estimate the resource critical incident decision-making requires to run as designed.
Session 2Coordinating with external authorities on critical incident decision-making
- Set the review interval for critical incident decision-making and who attends.
- Anticipate the objections critical incident decision-making will raise and prepare the answers.
- Check guard force instructions for critical incident decision-making are current and understood.
- Map the handovers in critical incident decision-making between functions and secure them.
Critical incident decision-making: procedures, access control and identity
2 sessions · 8 pointsSession 1Keeping critical incident decision-making alive after the initial push
- Rehearse the briefing on critical incident decision-making that would follow an incident.
- Assess contractor and third-party exposure within critical incident decision-making.
- Prepare the response for the most likely failure in critical incident decision-making.
- Confirm vetting standards applied to staff and contractors in critical incident decision-making.
Session 2Testing critical incident decision-making before relying on it
- Remove steps in critical incident decision-making that add effort without adding assurance.
- Define the first response actions for an incident involving critical incident decision-making.
- Assign responsibility for keeping documentation of critical incident decision-making current.
- Assess insider risk in roles with privileged access to critical incident decision-making.
Critical incident decision-making: threat assessment and intelligence
2 sessions · 8 pointsSession 1Making the investment case for critical incident decision-making
- Check that controls on critical incident decision-making cover deterrence, detection, delay and response.
- Agree the smallest change to critical incident decision-making that would be visibly useful.
- Coordinate arrangements for critical incident decision-making with civil defence and police in advance.
- Review critical incident decision-making after every incident, exercise or change in threat.
Session 2The first fifteen minutes of an incident involving critical incident decision-making
- Identify vulnerabilities in critical incident decision-making and rank them by consequence, not ease of fix.
- Exercise the plan for critical incident decision-making under realistic conditions and record failures.
- Report on critical incident decision-making in terms that support an investment decision.
- Supervise and spot-check performance on critical incident decision-making rather than relying on reports.
Critical incident decision-making: insider risk, vetting and personnel security
2 sessions · 8 pointsSession 1Exercising the plan for critical incident decision-making realistically
- Confirm access control on critical incident decision-making cannot be routinely bypassed.
- Verify identity checks applied at entry points relevant to critical incident decision-making.
- Reduce the variation in how critical incident decision-making is carried out between teams.
- Close out actions on critical incident decision-making rather than leaving them open indefinitely.
Session 2Layering controls on critical incident decision-making so one failure is not fatal
- Define the trigger that would require critical incident decision-making to be redesigned.
- Identify single points of dependency in critical incident decision-making and reduce them.
- Confirm recorded material from critical incident decision-making is retained long enough to be useful.
- Identify the data already collected that bears on critical incident decision-making.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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