Insider risk in critical incident decision-making is uncomfortable to discuss and expensive to ignore. Most security failures involving this strand of corporate security practice exploit a process gap rather than a technical one. Content is organised around the decisions practitioners actually face in the wider corporate security practice agenda, not around theory headings. The method assumes participants will be challenged on their handling of critical incident decision-making and prepares them for it. Post-incident reviews keep identifying weaknesses in the corporate security practice capability that were visible long before the incident. Moving this area of corporate security practice from written policy into daily practice is not achieved by a single decision. They leave able to brief senior management on critical incident decision-making in terms that support a decision. It is pitched for practitioners with responsibility for the corporate security practice capability, not for observers of it. Work concludes with a self-assessment of the practice within corporate security practice that participants can repeat annually.
Expected Learning Outcomes
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Plan the response and escalation for incidents involving critical incident decision-making.
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Review contracts and agreements for the obligations they create around critical incident decision-making.
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Manage guard force competence, supervision and performance on critical incident decision-making.
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Coordinate with civil defence, police and external authorities on critical incident decision-making.
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Apply a repeatable review cycle to critical incident decision-making and act on what it produces.
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Document decisions about critical incident decision-making in a form that remains useful after the people change.
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Design layered controls for critical incident decision-making across deterrence, detection, delay and response.
Who Should Attend
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Officers preparing reports on critical incident decision-making for boards or oversight committees.
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Facility and site managers accountable for protection of critical incident decision-making.
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Contract managers overseeing outsourced security in critical incident decision-making.
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Control room and monitoring staff operating critical incident decision-making.
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Human resources staff handling vetting and insider risk in critical incident decision-making.
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Consultants and advisers supporting clients on critical incident decision-making.
