Estimate what disaster inter-agency coordination costs to run properly, and what is lost when it is not.
Coordinating Between Health Facilities and Government Bodies During Disasters
Build a working method for disaster inter-agency coordination that stands up to scrutiny and survives daily pressure.
Course Overview
Accreditation bodies assess disaster inter-agency coordination on documented evidence of consistent practice. Cost pressure and quality expectations on this aspect of health and pharmaceutical services are rising at the same time. The programme builds the judgement to know which parts of the health and pharmaceutical services capability to standardise and which to leave flexible. The difficulty is not agreeing that disaster inter-agency coordination matters — it is deciding what to stop doing to make room for it. The material serves both public bodies and commercial organisations dealing with the wider health and pharmaceutical services agenda. Content is organised around the decisions practitioners actually face in the health and pharmaceutical services discipline, not around theory headings. Applied research in health and pharmaceutical services consistently shows that early structure around disaster inter-agency coordination reduces downstream rework. Exercises escalate in difficulty, ending with the ambiguous situations that make this strand of health and pharmaceutical services hard in practice. The final session converts the week's work on the wider health and pharmaceutical services agenda into commitments with owners and dates.
Expected Learning Outcomes
Plan staffing and rota cover appropriate to demand in disaster inter-agency coordination.
Design a process for disaster inter-agency coordination that clinical staff can follow without obstructing care.
Apply regulatory and licensing requirements governing disaster inter-agency coordination.
Test the organisation's response to disaster inter-agency coordination under conditions that are less than ideal.
Audit disaster inter-agency coordination in practice, not only in policy.
Translate policy on disaster inter-agency coordination into procedures that hold up under day-to-day pressure.
Who Should Attend
Pharmacists and pharmacy managers involved in disaster inter-agency coordination.
Nursing managers and clinical supervisors delivering disaster inter-agency coordination.
Team leaders and supervisors who put disaster inter-agency coordination into practice day to day.
Officers preparing reports on disaster inter-agency coordination for boards or oversight committees.
Finance managers costing services delivered through disaster inter-agency coordination.
Clinical department heads responsible for disaster inter-agency coordination.
Course Modules
Disaster inter-agency coordination: regulation, licensing and accreditation evidence
2 sessions · 8 pointsSession 1Reviewing disaster inter-agency coordination when nothing has gone wrong
- Plan continuity of disaster inter-agency coordination during surge and outbreak conditions.
- Define escalation criteria for deterioration detected through disaster inter-agency coordination.
- Plan the sequence in which improvements to disaster inter-agency coordination will be introduced.
- Confirm the incident reporting route for disaster inter-agency coordination is quick and non-punitive.
Session 2Choosing indicators for disaster inter-agency coordination that reflect outcome
- Build the internal briefing that explains disaster inter-agency coordination to those affected.
- Identify the data already collected that bears on disaster inter-agency coordination.
- Record what was learned when disaster inter-agency coordination did not go as planned.
- Establish who is informed, consulted and accountable in disaster inter-agency coordination.
Disaster inter-agency coordination: quality indicators and patient outcome
2 sessions · 8 pointsSession 1Moving disaster inter-agency coordination from approval to execution
- Confirm patient data handled within disaster inter-agency coordination meets confidentiality obligations.
- Measure patient experience of disaster inter-agency coordination and feed it back to the team.
- Select quality indicators for disaster inter-agency coordination that measure outcome rather than activity.
- Distinguish symptoms from causes when disaster inter-agency coordination underperforms.
Session 2Keeping supply and cold chain reliable for disaster inter-agency coordination
- Anticipate the objections disaster inter-agency coordination will raise and prepare the answers.
- Apply structured root cause analysis to the last adverse event involving disaster inter-agency coordination.
- Map the handovers in disaster inter-agency coordination between functions and secure them.
- Check that disaster inter-agency coordination still works when volumes rise unexpectedly.
Disaster inter-agency coordination: confidentiality, consent and ethics
2 sessions · 8 pointsSession 1Consent, confidentiality and ethics in disaster inter-agency coordination
- Check that consent processes within disaster inter-agency coordination are genuinely informed.
- Identify infection transmission risks created by disaster inter-agency coordination and control them.
- Assemble the accreditation evidence pack for disaster inter-agency coordination.
- Verify cold chain and storage conditions for materials used in disaster inter-agency coordination.
Session 2Auditing disaster inter-agency coordination at the bedside, not in the binder
- Prepare the response for the most likely failure in disaster inter-agency coordination.
- Set out the decisions in disaster inter-agency coordination that require sign-off and by whom.
- Cost disaster inter-agency coordination per episode and identify avoidable waste.
- Test the procedure for disaster inter-agency coordination against a realistic scenario.
Disaster inter-agency coordination: cost, efficiency and sustainability of the service
2 sessions · 8 pointsSession 1The hard cases in disaster inter-agency coordination and how to reason about them
- Assign responsibility for keeping documentation of disaster inter-agency coordination current.
- Audit disaster inter-agency coordination by observing practice, not by reading policy.
- Reduce unwarranted variation in disaster inter-agency coordination between shifts and sites.
- Agree the indicators that will show whether disaster inter-agency coordination is improving.
Session 2Investigating an adverse event involving disaster inter-agency coordination
- Confirm licensing and regulatory requirements applying to disaster inter-agency coordination are met.
- Write down the assumptions underpinning the approach to disaster inter-agency coordination.
- Confirm that those complying with disaster inter-agency coordination understand why it exists.
- Confirm competence and continuing development for staff delivering disaster inter-agency coordination.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.