Sequence improvements to patient rights standards so that each step makes the next one easier.
Compliance with International and Local Patient Rights Standards
A senior-level treatment of patient rights standards, focused on what changes outcomes.
Course Overview
Clinical staff will work around a process for patient rights standards that obstructs care, and they will be right to. Accreditation bodies assess this strand of health and pharmaceutical services on documented evidence of consistent practice. Participants take away a working set of documents supporting the health and pharmaceutical services discipline, ready to be adapted internally. Benchmarking exercises repeatedly place patient rights standards among the areas with the widest performance spread. It is appropriate for those preparing to take on wider responsibility for the health and pharmaceutical services capability. Progress on the health and pharmaceutical services discipline is usually lost in the gap between approval and execution. The programme is built to be used, and every section of patient rights standards it covers ends in something applicable. Participants test their assumptions about this aspect of health and pharmaceutical services against scenarios designed to break weak ones. Work concludes with a self-assessment of this strand of health and pharmaceutical services that participants can repeat annually.
Expected Learning Outcomes
Design a training and briefing approach that sustains competence in patient rights standards.
Protect patient confidentiality and data within patient rights standards.
Manage the supply chain and cold chain supporting patient rights standards.
Integrate patient rights standards into existing management routines rather than running it separately.
Design medication and treatment safety controls within patient rights standards.
Design a process for patient rights standards that clinical staff can follow without obstructing care.
Who Should Attend
Risk managers assessing the exposure created by patient rights standards.
Hospital and health facility managers accountable for patient rights standards.
Medical directors overseeing clinical governance of patient rights standards.
Supply chain and biomedical staff supporting patient rights standards.
Managers in small and medium organisations who own patient rights standards alongside other duties.
Infection prevention and control practitioners covering patient rights standards.
Course Modules
Patient rights standards: clinical process design and workflow
2 sessions · 8 pointsSession 1Medication safety checkpoints inside patient rights standards
- Reduce the variation in how patient rights standards is carried out between teams.
- Set the review interval for patient rights standards and who attends.
- Estimate the resource patient rights standards requires to run as designed.
- Identify where judgement in patient rights standards is legitimate and where it is not.
Session 2Keeping supply and cold chain reliable for patient rights standards
- Decide what will be stopped to create capacity for patient rights standards.
- Cost patient rights standards per episode and identify avoidable waste.
- Plan continuity of patient rights standards during surge and outbreak conditions.
- Check that consent processes within patient rights standards are genuinely informed.
Patient rights standards: medication and treatment safety
2 sessions · 8 pointsSession 1Designing patient rights standards so it helps rather than obstructs care
- Write down the assumptions underpinning the approach to patient rights standards.
- Audit patient rights standards by observing practice, not by reading policy.
- Close the loop: confirm changes to patient rights standards improved the indicator they targeted.
- Establish what evidence demonstrates patient rights standards is under control.
Session 2The cost of patient rights standards and how to present it
- Set out the decisions in patient rights standards that require sign-off and by whom.
- Build the competence framework that supports patient rights standards.
- Map the clinical workflow for patient rights standards as it is actually performed.
- Confirm the incident reporting route for patient rights standards is quick and non-punitive.
Patient rights standards: cost, efficiency and sustainability of the service
2 sessions · 8 pointsSession 1Reviewing patient rights standards when nothing has gone wrong
- Select quality indicators for patient rights standards that measure outcome rather than activity.
- Set out how exceptions to patient rights standards are requested and approved.
- Establish the boundary of patient rights standards and record what sits outside it.
- Identify infection transmission risks created by patient rights standards and control them.
Session 2The evidence assessors will ask for on patient rights standards
- Plan the sequence in which improvements to patient rights standards will be introduced.
- Match staffing levels on patient rights standards to measured demand across the week.
- Name a single owner for each element of patient rights standards.
- Reduce unwarranted variation in patient rights standards between shifts and sites.
Patient rights standards: infection prevention and patient safety
2 sessions · 8 pointsSession 1Reading the current state of patient rights standards honestly
- Benchmark the organisation's patient rights standards against comparable operations.
- Verify cold chain and storage conditions for materials used in patient rights standards.
- Confirm competence and continuing development for staff delivering patient rights standards.
- Apply structured root cause analysis to the last adverse event involving patient rights standards.
Session 2Consent, confidentiality and ethics in patient rights standards
- Distinguish symptoms from causes when patient rights standards underperforms.
- Assemble the accreditation evidence pack for patient rights standards.
- Confirm patient data handled within patient rights standards meets confidentiality obligations.
- Compare the cost of patient rights standards with the cost of its absence.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.