Estimate what virtual desktop systems costs to run properly, and what is lost when it is not.
Building Virtual Desktop Systems for Employees
An applied course in virtual desktop systems built around the decisions practitioners actually face.
Course Overview
Security and delivery speed are traded against each other in virtual desktop systems whether or not anyone says so. Most outages involving the practice within technology and systems delivery are triggered by a change somebody considered routine. Buying a tool rarely fixes this area of technology and systems delivery; the underlying capability has to be built internally first. Participants gain a realistic view of what virtual desktop systems costs and what it returns. Benchmarking exercises repeatedly place the practice within technology and systems delivery among the areas with the widest performance spread. This programme builds this part of technology and systems delivery from first principles, without padding and without omitting what matters. The method assumes participants will be challenged on their handling of virtual desktop systems and prepares them for it. It is designed for mixed groups, so that this area of technology and systems delivery is examined from more than one functional angle. The closing exercise tests whether the participant's plan for the technology and systems delivery capability survives a hostile question.
Expected Learning Outcomes
Reduce avoidable variation in how virtual desktop systems is carried out across teams.
Document virtual desktop systems to the level a new engineer could operate it.
Plan capacity for virtual desktop systems against measured growth rather than optimism.
Assess the current state of virtual desktop systems against a structured set of criteria rather than impressions.
Control technical debt in virtual desktop systems deliberately rather than by neglect.
Build the deployment pipeline for virtual desktop systems so releases are routine rather than events.
Who Should Attend
Specialists advising senior management on virtual desktop systems.
Vendor managers overseeing suppliers involved in virtual desktop systems.
Solution architects designing virtual desktop systems.
IT governance and audit staff reviewing virtual desktop systems.
Staff seconded into improvement work on virtual desktop systems.
Network and communications engineers supporting virtual desktop systems.
Course Modules
Virtual desktop systems: security, identity and least privilege
2 sessions · 8 pointsSession 1Dependencies and supply chain risk in virtual desktop systems
- Inventory third-party dependencies inside virtual desktop systems and their update status.
- Confirm data retention and deletion rules applied within virtual desktop systems.
- Assess the exit route from any cloud or vendor dependency in virtual desktop systems.
- Assign responsibility for keeping documentation of virtual desktop systems current.
Session 2Sizing capacity for virtual desktop systems on measured growth
- Distinguish symptoms from causes when virtual desktop systems underperforms.
- Establish the boundary of virtual desktop systems and record what sits outside it.
- Collect evidence on the present handling of virtual desktop systems before proposing changes.
- Record the technical debt in virtual desktop systems and schedule repayment.
Virtual desktop systems: documentation, support and handover
2 sessions · 8 pointsSession 1The cost of virtual desktop systems and how to present it
- Configure alerting on virtual desktop systems that reflects what users experience.
- Check that records of virtual desktop systems answer the questions likely to be asked.
- Restore a backup of virtual desktop systems in a test environment and time it.
- Identify the single points of failure in virtual desktop systems.
Session 2Monitoring virtual desktop systems from the user's point of view
- Confirm the support model and escalation path for virtual desktop systems.
- Rank the weaknesses in virtual desktop systems by consequence rather than by ease of fixing.
- Establish who is informed, consulted and accountable in virtual desktop systems.
- Record the rationale for each significant choice made about virtual desktop systems.
Virtual desktop systems: capacity, performance and load
2 sessions · 8 pointsSession 1Least privilege in virtual desktop systems without blocking the work
- Plan the decommissioning of the legacy component virtual desktop systems replaces.
- Set delivery and reliability indicators for virtual desktop systems the team trusts.
- Plan the sequence in which improvements to virtual desktop systems will be introduced.
- Test the failover for virtual desktop systems rather than assuming it works.
Session 2Keeping virtual desktop systems alive after the initial push
- State the availability and recovery objectives for virtual desktop systems as numbers.
- Test the procedure for virtual desktop systems against a realistic scenario.
- Identify single points of dependency in virtual desktop systems and reduce them.
- Document the runbook for virtual desktop systems to the level a new engineer could use.
Virtual desktop systems: change control and rollback
2 sessions · 8 pointsSession 1Running an incident on virtual desktop systems calmly
- Measure current load on virtual desktop systems and project it forward twelve months.
- Set escalation thresholds for virtual desktop systems that work out of hours.
- Confirm that contractual obligations around virtual desktop systems are understood.
- Benchmark the organisation's virtual desktop systems against comparable operations.
Session 2Building the method for virtual desktop systems step by step
- Rehearse the briefing on virtual desktop systems that would follow an incident.
- Define the trigger that would require virtual desktop systems to be redesigned.
- Confirm every release of virtual desktop systems can be rolled back within a defined time.
- Define incident severity levels for virtual desktop systems and the response each triggers.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.