Assign clear ownership for each element of usability testing across the functions involved.
Building Usability Testing Strategies with Real Users
Build a working method for usability testing that stands up to scrutiny and survives daily pressure.
📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Technical debt in usability testing is borrowed against future delivery capacity, at compound interest. The documentation for this aspect of technology and systems delivery is accurate only until the next release. Participants who influence the technology and systems delivery capability without directly controlling it will find the content directly usable. The version of usability testing described in the manual and the version practised on the floor tend to diverge over time. Sessions alternate between guided analysis of the practice within technology and systems delivery and supervised application. Mature organisations treat the technology and systems delivery capability as a standing capability rather than a project that finishes. It establishes a shared vocabulary for usability testing so that teams can disagree productively about it. They gain the ability to sequence improvements to this area of technology and systems delivery in an order their organisation can absorb. Participants finish with a short, specific brief on this part of technology and systems delivery ready to put in front of a decision maker.
Expected Learning Outcomes
Secure the software supply chain and dependencies within usability testing.
Estimate what usability testing costs to run properly, and what is lost when it is not.
Control technical debt in usability testing deliberately rather than by neglect.
Apply data protection and retention requirements within usability testing.
Distinguish the parts of usability testing that must be standardised from those that require judgement.
Plan capacity for usability testing against measured growth rather than optimism.
Who Should Attend
Members of committees that take decisions affecting usability testing.
Quality and test engineers verifying usability testing.
Solution architects designing usability testing.
Vendor managers overseeing suppliers involved in usability testing.
Database administrators managing data within usability testing.
Experienced practitioners formalising an approach to usability testing that has grown up informally.
Course Modules
Usability testing: capacity, performance and load
2 sessions · 8 pointsSession 1Least privilege in usability testing without blocking the work
- Apply change control to usability testing including emergency changes.
- Assess the exit route from any cloud or vendor dependency in usability testing.
- Set delivery and reliability indicators for usability testing the team trusts.
- Remove steps in usability testing that add effort without adding assurance.
Session 2Reading the current state of usability testing honestly
- Review whether usability testing is aligned with the objectives of the technical platform.
- Build the competence framework that supports usability testing.
- Configure alerting on usability testing that reflects what users experience.
- Distinguish symptoms from causes when usability testing underperforms.
Usability testing: security, identity and least privilege
2 sessions · 8 pointsSession 1Making releases of usability testing routine instead of risky
- Define incident severity levels for usability testing and the response each triggers.
- Test the failover for usability testing rather than assuming it works.
- Plan the sequence in which improvements to usability testing will be introduced.
- Confirm the support model and escalation path for usability testing.
Session 2Building lasting competence in usability testing
- Record what was learned when usability testing did not go as planned.
- Record the technical debt in usability testing and schedule repayment.
- Rank the weaknesses in usability testing by consequence rather than by ease of fixing.
- Test the procedure for usability testing against a realistic scenario.
Usability testing: documentation, support and handover
2 sessions · 8 pointsSession 1The decisions in usability testing that cannot be delegated
- Set out the decisions in usability testing that require sign-off and by whom.
- Define acceptance criteria for usability testing in advance.
- Measure current load on usability testing and project it forward twelve months.
- Review access rights on usability testing and remove what is no longer needed.
Session 2The change to usability testing that caused the last outage
- Arrange the handover of usability testing so capability survives staff changes.
- Identify the data already collected that bears on usability testing.
- Assign responsibility for keeping documentation of usability testing current.
- Confirm every release of usability testing can be rolled back within a defined time.
Usability testing: backup, recovery and continuity
2 sessions · 8 pointsSession 1Proving the backup of usability testing by restoring it
- Compare the cost of usability testing with the cost of its absence.
- Restore a backup of usability testing in a test environment and time it.
- Run a load test on usability testing at expected peak plus a margin.
- Draft the minimum viable technical standard for usability testing.
Session 2Dependencies and supply chain risk in usability testing
- Document the runbook for usability testing to the level a new engineer could use.
- Review logging on usability testing for coverage and retention.
- State the availability and recovery objectives for usability testing as numbers.
- Define the trigger that would require usability testing to be redesigned.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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