Information Technology and Communications

Building Unified Design Systems Across the Organisation's Digital Products

Move unified design systems from general awareness to a repeatable, reviewable practice.

  • 5training days
  • 4modules
  • 8sessions
  • 32topics
View packages and pricesCourse outline
Building Unified Design Systems Across the Organisation's Digital Products
5days

About the programme

Course Overview

Technical debt in unified design systems is borrowed against future delivery capacity, at compound interest. Security and delivery speed are traded against each other in this area of technology and systems delivery whether or not anyone says so. Progress on this strand of technology and systems delivery is usually lost in the gap between approval and execution. The course leaves participants able to diagnose weaknesses in unified design systems before they become incidents. It treats the technology and systems delivery discipline as an operating discipline and equips participants to run it as one. The material serves both public bodies and commercial organisations dealing with this strand of technology and systems delivery. Exercises escalate in difficulty, ending with the ambiguous situations that make unified design systems hard in practice. Applied research in technology and systems delivery consistently shows that early structure around the technology and systems delivery capability reduces downstream rework. The programme closes with an action plan for the technology and systems delivery discipline that each participant writes for their own organisation.

Expected Learning Outcomes

  • Sequence improvements to unified design systems so that each step makes the next one easier.

  • Design the architecture of unified design systems around its failure modes, not only its happy path.

  • Assess and manage third-party and cloud dependencies in unified design systems.

  • Plan capacity for unified design systems against measured growth rather than optimism.

  • Establish monitoring and alerting on unified design systems that reflects user experience.

  • Structure records of unified design systems so that they answer the questions an auditor will actually ask.

  • Align unified design systems with the wider objectives of the technical platform rather than optimising it in isolation.

Who Should Attend

  • IT managers and service owners responsible for unified design systems.

  • Risk managers assessing the exposure created by unified design systems.

  • Service desk and support leads handling incidents in unified design systems.

  • Solution architects designing unified design systems.

  • Infrastructure and platform engineers operating unified design systems.

  • Specialists advising senior management on unified design systems.

Course Modules

Open any module to see its sessions and topics.

01

Unified design systems: monitoring, alerting and observability

2 sessions · 8 points

Session 1Sizing capacity for unified design systems on measured growth

  • Set out how exceptions to unified design systems are requested and approved.
  • Restore a backup of unified design systems in a test environment and time it.
  • Confirm data retention and deletion rules applied within unified design systems.
  • Confirm that reporting on unified design systems reaches the people who can act.

Session 2The change to unified design systems that caused the last outage

  • Confirm every release of unified design systems can be rolled back within a defined time.
  • Assess the exit route from any cloud or vendor dependency in unified design systems.
  • Review logging on unified design systems for coverage and retention.
  • Identify the single points of failure in unified design systems.
02

Unified design systems: change control and rollback

2 sessions · 8 points

Session 1Setting availability and recovery targets for unified design systems honestly

  • Apply change control to unified design systems including emergency changes.
  • Define the trigger that would require unified design systems to be redesigned.
  • Document the runbook for unified design systems to the level a new engineer could use.
  • Measure current load on unified design systems and project it forward twelve months.

Session 2Running an incident on unified design systems calmly

  • Confirm that those complying with unified design systems understand why it exists.
  • Map the handovers in unified design systems between functions and secure them.
  • Run a load test on unified design systems at expected peak plus a margin.
  • Plan the decommissioning of the legacy component unified design systems replaces.
03

Unified design systems: backup, recovery and continuity

2 sessions · 8 points

Session 1Closing out unified design systems and capturing what was learned

  • Verify six months later that changes to unified design systems have held.
  • Write down the assumptions underpinning the approach to unified design systems.
  • Review access rights on unified design systems and remove what is no longer needed.
  • Record the technical debt in unified design systems and schedule repayment.

Session 2Reviewing unified design systems when nothing has gone wrong

  • Agree what will be standardised in unified design systems and what will not.
  • Draft the minimum viable technical standard for unified design systems.
  • Estimate the resource unified design systems requires to run as designed.
  • Name a single owner for each element of unified design systems.
04

Unified design systems: documentation, support and handover

2 sessions · 8 points

Session 1Getting other functions to support unified design systems

  • Define acceptance criteria for unified design systems in advance.
  • Rehearse the briefing on unified design systems that would follow an incident.
  • Test the procedure for unified design systems against a realistic scenario.
  • Identify where judgement in unified design systems is legitimate and where it is not.

Session 2Least privilege in unified design systems without blocking the work

  • Check that unified design systems still works when volumes rise unexpectedly.
  • Define incident severity levels for unified design systems and the response each triggers.
  • State the availability and recovery objectives for unified design systems as numbers.
  • Set delivery and reliability indicators for unified design systems the team trusts.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.

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