Building Systems Thinking Skills for Complex Problem Solving

Develop the judgement and the documentation needed to run systems thinking skills properly.

📍 Abu Dhabi🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

People decide what systems thinking skills really means by watching who gets promoted. The organisation's reputation as an employer is built or lost through this area of people management and development. The course covers this part of people management and development at the level of detail needed to act, and stops there. Participants test their assumptions about systems thinking skills against scenarios designed to break weak ones. Improvement in the people management and development capability stalls when it depends on one capable individual rather than a defined method. Participants finish able to explain this part of people management and development to a non-specialist audience without losing precision. The content is relevant to those who own systems thinking skills and to those who are held accountable for its results. Mature organisations treat this aspect of people management and development as a standing capability rather than a project that finishes. The course ends by identifying what the participant will stop doing to make this area of people management and development sustainable.

Expected Learning Outcomes

01

Present the case for investment in systems thinking skills in terms that a finance function will accept.

02

Equip managers to hold the difficult conversations systems thinking skills requires.

03

Address the equity and inclusion implications of systems thinking skills deliberately.

04

Set acceptance criteria for systems thinking skills before work begins rather than after.

05

Integrate systems thinking skills with reward, development and performance processes.

06

Identify the failure points in systems thinking skills most likely to cause loss, and control them first.

07

Design the communication that makes systems thinking skills understood rather than merely announced.

Who Should Attend

01

Business partners who must understand systems thinking skills well enough to challenge it.

02

Recruitment and resourcing staff affected by systems thinking skills.

03

Human resources managers and business partners responsible for systems thinking skills.

04

Internal communications staff explaining systems thinking skills to the workforce.

05

Planning staff whose forecasts and budgets are affected by systems thinking skills.

06

Public sector personnel officers applying systems thinking skills within regulation.

Course Modules

01

Systems thinking skills: communication and employee understanding

2 sessions · 8 points

Session 1Moving systems thinking skills from approval to execution

  • Benchmark the organisation's systems thinking skills against comparable operations.
  • Review systems thinking skills for unintended equity effects across groups.
  • Confirm records relating to systems thinking skills meet retention and privacy rules.
  • Confirm that those complying with systems thinking skills understand why it exists.

Session 2The conversation about systems thinking skills managers most often avoid

  • Agree what will be standardised in systems thinking skills and what will not.
  • Collect evidence on the present handling of systems thinking skills before proposing changes.
  • Measure the effect of systems thinking skills on retention and performance, not activity.
  • Reduce the variation in how systems thinking skills is carried out between teams.
02

Systems thinking skills: exceptions, appeals and difficult cases

2 sessions · 8 points

Session 1Explaining systems thinking skills so people believe it

  • Distinguish symptoms from causes when systems thinking skills underperforms.
  • Agree the indicators that will show whether systems thinking skills is improving.
  • State the purpose of systems thinking skills in one sentence a new manager would understand.
  • Document the reasoning for every exception granted under systems thinking skills.

Session 2Keeping records on systems thinking skills that are lawful and useful

  • Confirm that contractual obligations around systems thinking skills are understood.
  • Test the policy on systems thinking skills against three real cases from the past year.
  • Pilot changes to systems thinking skills in one area before wider rollout.
  • Design the communication for systems thinking skills around the questions people will actually ask.
03

Systems thinking skills: fairness, equity and consistency

2 sessions · 8 points

Session 1Appeals and grievances arising from systems thinking skills

  • Set the consistency check that catches uneven application of systems thinking skills.
  • Check that systems thinking skills still works when volumes rise unexpectedly.
  • Ask employees what systems thinking skills feels like from their side.
  • Build the internal briefing that explains systems thinking skills to those affected.

Session 2The exception to systems thinking skills that sets the precedent

  • Close out actions on systems thinking skills rather than leaving them open indefinitely.
  • Check that systems thinking skills complies with current labour regulation in every location.
  • Decide what will be stopped to create capacity for systems thinking skills.
  • Review whether systems thinking skills is aligned with the objectives of the workforce.
04

Systems thinking skills: capability across the management line

2 sessions · 8 points

Session 1Who answers for systems thinking skills, and to whom

  • Identify single points of dependency in systems thinking skills and reduce them.
  • Build the appeals route for systems thinking skills and publish it.
  • Estimate the resource systems thinking skills requires to run as designed.
  • Arrange the handover of systems thinking skills so capability survives staff changes.

Session 2Building the method for systems thinking skills step by step

  • Script the difficult conversation systems thinking skills requires and rehearse it.
  • Train line managers on systems thinking skills rather than handling every case centrally.
  • Plan succession for roles most exposed to systems thinking skills.
  • Set the annual review point for systems thinking skills and who attends.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.