Reduce avoidable variation in how high-productivity habits is carried out across teams.
Building Sustainable High-Productivity Habits
An applied course in high-productivity habits built around the decisions practitioners actually face.
Course Overview
The organisation's reputation as an employer is built or lost through high-productivity habits. People decide what this aspect of people management and development really means by watching who gets promoted. The course leaves participants able to diagnose weaknesses in the practice within people management and development before they become incidents. It concentrates on the parts of high-productivity habits that determine outcomes and treats the rest proportionately. What blocks progress on this strand of people management and development is usually unclear ownership rather than unclear intent. Participants come from operational and oversight roles, and both perspectives on the people management and development capability are used deliberately. Benchmarking exercises repeatedly place high-productivity habits among the areas with the widest performance spread. Each session closes with a decision the participant must justify about this area of people management and development in their own setting. The programme ends where implementation begins, with this part of people management and development broken into steps someone can start on Monday.
Expected Learning Outcomes
Handle exceptions to high-productivity habits consistently and document the reasoning.
Build a register of the risks attaching to high-productivity habits and keep it current.
Pilot changes to high-productivity habits before rolling them out organisation-wide.
Plan succession and continuity for the roles most exposed to high-productivity habits.
Establish escalation routes for high-productivity habits that work outside normal hours.
Build capability in high-productivity habits across the management line, not only in the people function.
Who Should Attend
Learning and development officers building capability in high-productivity habits.
Human resources managers and business partners responsible for high-productivity habits.
Employee relations specialists handling cases arising from high-productivity habits.
Senior leaders accountable for the culture high-productivity habits produces.
Planning staff whose forecasts and budgets are affected by high-productivity habits.
Members of committees that take decisions affecting high-productivity habits.
Course Modules
High-productivity habits: records, privacy and legal defensibility
2 sessions · 8 pointsSession 1Writing a policy on high-productivity habits a line manager can actually use
- Reduce the variation in how high-productivity habits is carried out between teams.
- Measure the effect of high-productivity habits on retention and performance, not activity.
- Test the policy on high-productivity habits against three real cases from the past year.
- Arrange the handover of high-productivity habits so capability survives staff changes.
Session 2Appeals and grievances arising from high-productivity habits
- Benchmark the organisation's high-productivity habits against comparable operations.
- Compare intended and actual outcomes of high-productivity habits honestly.
- Review high-productivity habits for unintended equity effects across groups.
- Review whether high-productivity habits is aligned with the objectives of the workforce.
High-productivity habits: policy design and legal footing
2 sessions · 8 pointsSession 1Moving high-productivity habits from approval to execution
- Design the communication for high-productivity habits around the questions people will actually ask.
- Set escalation thresholds for high-productivity habits that work out of hours.
- Define the trigger that would require high-productivity habits to be redesigned.
- Identify single points of dependency in high-productivity habits and reduce them.
Session 2Who answers for high-productivity habits, and to whom
- Establish who is informed, consulted and accountable in high-productivity habits.
- Ask employees what high-productivity habits feels like from their side.
- Train line managers on high-productivity habits rather than handling every case centrally.
- Set out the decisions in high-productivity habits that require sign-off and by whom.
High-productivity habits: evidence, data and honest measurement
2 sessions · 8 pointsSession 1What to measure in high-productivity habits and what to ignore
- Agree the indicators that will show whether high-productivity habits is improving.
- Draft the minimum viable people policy for high-productivity habits.
- Build the appeals route for high-productivity habits and publish it.
- Set the annual review point for high-productivity habits and who attends.
Session 2The conversation about high-productivity habits managers most often avoid
- State the purpose of high-productivity habits in one sentence a new manager would understand.
- Set the review interval for high-productivity habits and who attends.
- Identify the data already collected that bears on high-productivity habits.
- Record the rationale for each significant choice made about high-productivity habits.
High-productivity habits: exceptions, appeals and difficult cases
2 sessions · 8 pointsSession 1Costing high-productivity habits honestly, including the cost of inaction
- Define acceptance criteria for high-productivity habits in advance.
- Script the difficult conversation high-productivity habits requires and rehearse it.
- Plan succession for roles most exposed to high-productivity habits.
- Distinguish symptoms from causes when high-productivity habits underperforms.
Session 2Reviewing high-productivity habits against what actually happened
- Define who decides on high-productivity habits and who may only recommend.
- Set the consistency check that catches uneven application of high-productivity habits.
- Confirm records relating to high-productivity habits meet retention and privacy rules.
- Estimate the cost of high-productivity habits and the cost of leaving it unchanged.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.