Design the communication that makes daily success habits understood rather than merely announced.
Building Sustainable Daily Success Habits
A structured, applied course in daily success habits — designed to be used the week you return.
Course Overview
The organisation's reputation as an employer is built or lost through daily success habits. A process for the wider people management and development agenda that managers quietly work around has already failed. Across sectors, teams that rehearse this strand of people management and development outperform teams that only plan it. The programme takes participants through daily success habits end to end, from framing the problem to closing it out. The programme builds the judgement to know which parts of this aspect of people management and development to standardise and which to leave flexible. Every module pairs a short input on this strand of people management and development with structured practice on the participant's own material. Most organisations already have a policy on daily success habits; far fewer can show it working. The material serves both public bodies and commercial organisations dealing with the practice within people management and development. The programme ends where implementation begins, with this strand of people management and development broken into steps someone can start on Monday.
Expected Learning Outcomes
Set the minimum documentation for daily success habits that is genuinely necessary, and stop there.
Design the appeals or grievance route attached to daily success habits.
Handle the trade-offs in daily success habits between speed, cost and assurance explicitly rather than implicitly.
Prepare managers for the emotional load daily success habits places on them.
Integrate daily success habits with reward, development and performance processes.
Plan the handover of daily success habits so that capability is not lost when key staff move on.
Who Should Attend
Line managers who apply daily success habits in practice.
Planning staff whose forecasts and budgets are affected by daily success habits.
Newly appointed managers taking on daily success habits for the first time.
Senior leaders accountable for the culture daily success habits produces.
Employee relations specialists handling cases arising from daily success habits.
Public sector personnel officers applying daily success habits within regulation.
Course Modules
Daily success habits: capability across the management line
2 sessions · 8 pointsSession 1Getting other functions to support daily success habits
- Check that records of daily success habits answer the questions likely to be asked.
- Confirm that reporting on daily success habits reaches the people who can act.
- Name a single owner for each element of daily success habits.
- Define who decides on daily success habits and who may only recommend.
Session 2Closing out daily success habits and capturing what was learned
- Identify the data already collected that bears on daily success habits.
- State the purpose of daily success habits in one sentence a new manager would understand.
- Confirm records relating to daily success habits meet retention and privacy rules.
- Verify six months later that changes to daily success habits have held.
Daily success habits: cost, benefit and workforce planning
2 sessions · 8 pointsSession 1The exception to daily success habits that sets the precedent
- Reduce the variation in how daily success habits is carried out between teams.
- Set out how exceptions to daily success habits are requested and approved.
- Pilot changes to daily success habits in one area before wider rollout.
- Plan the sequence in which improvements to daily success habits will be introduced.
Session 2Keeping daily success habits alive after the initial push
- Review daily success habits for unintended equity effects across groups.
- Write down the assumptions underpinning the approach to daily success habits.
- Compare intended and actual outcomes of daily success habits honestly.
- Design the communication for daily success habits around the questions people will actually ask.
Daily success habits: review, learning and adjustment
2 sessions · 8 pointsSession 1Piloting a change to daily success habits before committing
- Build the competence framework that supports daily success habits.
- Plan succession for roles most exposed to daily success habits.
- Set the consistency check that catches uneven application of daily success habits.
- Ask employees what daily success habits feels like from their side.
Session 2Costing daily success habits honestly, including the cost of inaction
- Train line managers on daily success habits rather than handling every case centrally.
- Confirm that those complying with daily success habits understand why it exists.
- Estimate the cost of daily success habits and the cost of leaving it unchanged.
- Set the annual review point for daily success habits and who attends.
Daily success habits: records, privacy and legal defensibility
2 sessions · 8 pointsSession 1Explaining daily success habits so people believe it
- Agree what will be standardised in daily success habits and what will not.
- Identify the data the organisation already holds that bears on daily success habits.
- Record the rationale for each significant choice made about daily success habits.
- Estimate the resource daily success habits requires to run as designed.
Session 2Building manager capability in daily success habits rather than owning it centrally
- Measure the effect of daily success habits on retention and performance, not activity.
- Distinguish symptoms from causes when daily success habits underperforms.
- Build the appeals route for daily success habits and publish it.
- Establish the boundary of daily success habits and record what sits outside it.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.