Set criticality ratings that drive work order priority for maintenance service level agreements.
Building Strategies to Manage Maintenance Service Level Agreements
A concise, decision-focused programme covering maintenance service level agreements end to end.
Course Overview
Maintenance budgets are cut on maintenance service level agreements in good years and paid for in bad ones. The course leaves participants able to diagnose weaknesses in level agreements before they become incidents. What blocks progress on the practice within engineering and maintenance work is usually unclear ownership rather than unclear intent. The course gives participants a defensible structure for maintenance service level agreements and the judgement to adapt it. Participants who influence this aspect of engineering and maintenance work without directly controlling it will find the content directly usable. Post-incident reviews keep identifying weaknesses in level agreements that were visible long before the incident. Participants apply maintenance service level agreements to their own asset base throughout, so the output is directly usable. Participants leave with a plan for level agreements sized to what their organisation can realistically absorb.
Expected Learning Outcomes
Specify acceptance criteria for work performed on level agreements.
Communicate the purpose of maintenance service level agreements to those who have to comply with it.
Set the minimum documentation for level agreements that is genuinely necessary, and stop there.
Build the inspection and test plan covering maintenance service level agreements.
Apply safe isolation, permit and lockout controls to work on level agreements.
Plan the handover of maintenance service level agreements so that capability is not lost when key staff move on.
Who Should Attend
Engineering supervisors allocating work on maintenance service level agreements.
Finance staff assessing maintenance and replacement spend on level agreements.
Maintenance managers and planners responsible for maintenance service level agreements.
Procurement and contracting staff whose agreements set obligations around level agreements.
Team leaders and supervisors who put maintenance service level agreements into practice day to day.
Reliability engineers analysing failures in level agreements.
Course Modules
Maintenance service level agreements: failure modes, consequence and criticality
2 sessions · 8 pointsSession 1Isolating maintenance service level agreements safely before work begins
- Confirm isolation and permit requirements before any work on maintenance service level agreements.
- Name a single owner for each element of level agreements.
- Verify contractor competence and method statements for maintenance service level agreements.
- Assign responsibility for keeping documentation of level agreements current.
Session 2The cost of level agreements and how to present it
- Benchmark the organisation's maintenance service level agreements against comparable operations.
- Check that level agreements still works when volumes rise unexpectedly.
- Decide what will be stopped to create capacity for maintenance service level agreements.
- Build the competence framework that supports level agreements.
Level agreements: choosing the right maintenance strategy
2 sessions · 8 pointsSession 1Comparing level agreements with recognised practice
- Assign a criticality rating to maintenance service level agreements that drives work order priority.
- Plan the sequence in which improvements to level agreements will be introduced.
- Set maintenance indicators for maintenance service level agreements that reward planning rather than heroics.
- Collect evidence on the present handling of level agreements before proposing changes.
Session 2Moving level agreements from approval to execution
- Identify where judgement in maintenance service level agreements is legitimate and where it is not.
- Prepare the summary of level agreements that senior management will read.
- Identify single points of dependency in maintenance service level agreements and reduce them.
- Set the review interval for level agreements and who attends.
Level agreements: inspection, testing and acceptance criteria
2 sessions · 8 pointsSession 1Choosing a maintenance strategy for level agreements on evidence
- Choose the maintenance strategy for maintenance service level agreements based on failure pattern, not tradition.
- Arrange the handover of level agreements so capability survives staff changes.
- Set escalation thresholds for maintenance service level agreements that work out of hours.
- Review whether level agreements is aligned with the objectives of the asset base.
Session 2What condition data on maintenance service level agreements is telling you early
- Record the rationale for each significant choice made about maintenance service level agreements.
- Build the internal briefing that explains level agreements to those affected.
- Investigate repeat failures on maintenance service level agreements to root cause, not to component.
- List the credible failure modes of level agreements and the consequence of each.
Level agreements: safe isolation and permit control
2 sessions · 8 pointsSession 1Maintenance indicators for level agreements that change behaviour
- Define acceptance criteria for completed work on maintenance service level agreements.
- Agree the indicators that will show whether level agreements is improving.
- Define the trigger that would require maintenance service level agreements to be redesigned.
- Estimate the resource level agreements requires to run as designed.
Session 2Planning work on level agreements so it does not become reactive
- Anticipate the objections maintenance service level agreements will raise and prepare the answers.
- Check that records of level agreements answer the questions likely to be asked.
- Define acceptance criteria for maintenance service level agreements in advance.
- Identify the data already collected that bears on level agreements.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.