Building Referral Networks Between Primary Care and Hospitals

Turn primary care referral networks from a stated policy into a practice your organisation can evidence.

📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Cost pressure and quality expectations on primary care referral networks are rising at the same time. Clinical staff will work around a process for referral networks that obstructs care, and they will be right to. Every module pairs a short input on the wider health and pharmaceutical services agenda with structured practice on the participant's own material. Ambition around primary care referral networks outruns capacity unless the sequencing is deliberate. Benchmarking exercises repeatedly place this strand of health and pharmaceutical services among the areas with the widest performance spread. Content is organised around the decisions practitioners actually face in referral networks, not around theory headings. The programme works equally well for those formalising primary care referral networks for the first time and those improving an existing approach. They acquire practical criteria for judging when referral networks is working and when it is only appearing to. It ends with a prioritised list of changes to the health and pharmaceutical services discipline that the participant is prepared to defend internally.

Expected Learning Outcomes

01

Estimate what primary care referral networks costs to run properly, and what is lost when it is not.

02

Control cost per episode within referral networks without shifting risk to patients.

03

Manage the supply chain and cold chain supporting primary care referral networks.

04

Compare the organisation's handling of referral networks with recognised practice, and close the material gaps.

05

Sequence improvements to primary care referral networks so that each step makes the next one easier.

06

Apply root cause analysis to adverse events involving referral networks.

07

Prepare the documented evidence accreditation assessors expect on primary care referral networks.

Who Should Attend

01

Hospital and health facility managers accountable for primary care referral networks.

02

Experienced practitioners formalising an approach to referral networks that has grown up informally.

03

Coordinators responsible for keeping records and documentation of primary care referral networks current.

04

Quality and patient safety officers monitoring referral networks.

05

Supply chain and biomedical staff supporting primary care referral networks.

06

Clinical department heads responsible for referral networks.

Course Modules

01

Primary care referral networks: cost, efficiency and sustainability of the service

2 sessions · 8 points

Session 1The cost of primary care referral networks and how to present it

  • Check that consent processes within primary care referral networks are genuinely informed.
  • Assemble the accreditation evidence pack for referral networks.
  • Remove steps in primary care referral networks that add effort without adding assurance.
  • Compare the cost of referral networks with the cost of its absence.

Session 2The hard cases in referral networks and how to reason about them

  • Verify cold chain and storage conditions for materials used in primary care referral networks.
  • Audit referral networks by observing practice, not by reading policy.
  • Verify six months later that changes to primary care referral networks have held.
  • Define the trigger that would require referral networks to be redesigned.
02

Referral networks: clinical process design and workflow

2 sessions · 8 points

Session 1Infection risk created by referral networks

  • Confirm that those complying with primary care referral networks understand why it exists.
  • Confirm the incident reporting route for referral networks is quick and non-punitive.
  • Agree the indicators that will show whether primary care referral networks is improving.
  • Match staffing levels on referral networks to measured demand across the week.

Session 2Moving referral networks from approval to execution

  • Anticipate the objections primary care referral networks will raise and prepare the answers.
  • Map the clinical workflow for referral networks as it is actually performed.
  • Check that records of primary care referral networks answer the questions likely to be asked.
  • Select quality indicators for referral networks that measure outcome rather than activity.
03

Referral networks: regulation, licensing and accreditation evidence

2 sessions · 8 points

Session 1Auditing referral networks at the bedside, not in the binder

  • Establish what evidence demonstrates primary care referral networks is under control.
  • Identify infection transmission risks created by referral networks and control them.
  • Draft the minimum viable clinical protocol for primary care referral networks.
  • Assign responsibility for keeping documentation of referral networks current.

Session 2Matching staffing on primary care referral networks to real demand

  • Define escalation criteria for deterioration detected through primary care referral networks.
  • Cost referral networks per episode and identify avoidable waste.
  • Apply structured root cause analysis to the last adverse event involving primary care referral networks.
  • Confirm licensing and regulatory requirements applying to referral networks are met.
04

Referral networks: confidentiality, consent and ethics

2 sessions · 8 points

Session 1Designing referral networks so it helps rather than obstructs care

  • Rank the weaknesses in primary care referral networks by consequence rather than by ease of fixing.
  • Confirm competence and continuing development for staff delivering referral networks.
  • Arrange the handover of primary care referral networks so capability survives staff changes.
  • Reduce unwarranted variation in referral networks between shifts and sites.

Session 2The evidence assessors will ask for on referral networks

  • Benchmark the organisation's primary care referral networks against comparable operations.
  • Record what was learned when referral networks did not go as planned.
  • Close the loop: confirm changes to primary care referral networks improved the indicator they targeted.
  • Establish the boundary of referral networks and record what sits outside it.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.