Define the key messages for multi-branch public relations and hold to them under pressure.
Building Public Relations Strategies for Multi-Branch Organisations
Build a working method for multi-branch public relations that stands up to scrutiny and survives daily pressure.
Course Overview
Journalists covering multi-branch public relations are working to a deadline you do not control. Credibility in the communications and media practice capability is spent quickly and rebuilt slowly. The content is relevant to those who own the practice within communications and media practice and to those who are held accountable for its results. Comparative studies of multi-branch public relations across sectors find the same handful of failure points recurring. The method assumes participants will be challenged on their handling of the communications and media practice capability and prepares them for it. This programme builds the communications and media practice discipline from first principles, without padding and without omitting what matters. They gain the ability to sequence improvements to multi-branch public relations in an order their organisation can absorb. A common pattern is strong design of this aspect of communications and media practice paired with weak follow-through. The programme ends where implementation begins, with this area of communications and media practice broken into steps someone can start on Monday.
Expected Learning Outcomes
Sequence internal and external communication about multi-branch public relations correctly.
Manage communication with regulators and officials about multi-branch public relations.
Draw practical lessons from failures in multi-branch public relations without assigning blame that suppresses reporting.
Coordinate messaging on multi-branch public relations across markets and languages.
Handle the trade-offs in multi-branch public relations between speed, cost and assurance explicitly rather than implicitly.
Structure records of multi-branch public relations so that they answer the questions an auditor will actually ask.
Who Should Attend
Newly appointed managers taking on multi-branch public relations for the first time.
Planning staff whose forecasts and budgets are affected by multi-branch public relations.
Agency and consultancy advisers supporting clients on multi-branch public relations.
Spokespeople and executives who speak publicly about multi-branch public relations.
Marketing staff coordinating with communications on multi-branch public relations.
Content producers creating material about multi-branch public relations.
Course Modules
Multi-branch public relations: materials a journalist can actually use
2 sessions · 8 pointsSession 1Monitoring multi-branch public relations in time to act
- Benchmark the organisation's multi-branch public relations against comparable operations.
- Prepare the acknowledgement for multi-branch public relations that does not evade responsibility.
- Prepare the holding statement for multi-branch public relations in advance.
- Name the crisis roles for multi-branch public relations and confirm authority to speak.
Session 2Coordinating multi-branch public relations across markets and languages
- Test the procedure for multi-branch public relations against a realistic scenario.
- Plan the recovery sequence after a reputational event involving multi-branch public relations.
- Define the trigger that would require multi-branch public relations to be redesigned.
- Set out the decisions in multi-branch public relations that require sign-off and by whom.
Multi-branch public relations: internal audiences and sequencing
2 sessions · 8 pointsSession 1Who decides what during a crisis involving multi-branch public relations
- Check communication on multi-branch public relations against legal and regulatory constraint.
- Agree the indicators that will show whether multi-branch public relations is improving.
- Localise messaging on multi-branch public relations without fragmenting it.
- Rank the weaknesses in multi-branch public relations by consequence rather than by ease of fixing.
Session 2Correcting a false story about multi-branch public relations without amplifying it
- Draft materials on multi-branch public relations that need no rewriting to be published.
- Write the three key messages on multi-branch public relations and test them against hard questions.
- Set the response time target for enquiries about multi-branch public relations.
- Archive every statement issued on multi-branch public relations with date and approver.
Multi-branch public relations: spokesperson skill under hostile questioning
2 sessions · 8 pointsSession 1Building the method for multi-branch public relations step by step
- Name a single owner for each element of multi-branch public relations.
- Record the rationale for each significant choice made about multi-branch public relations.
- Check that multi-branch public relations still works when volumes rise unexpectedly.
- Review whether coverage of multi-branch public relations changed anything that matters.
Session 2Reading the current state of multi-branch public relations honestly
- Identify the journalists who actually cover multi-branch public relations and what they need.
- Define what success in communicating multi-branch public relations looks like, numerically.
- Confirm that those complying with multi-branch public relations understand why it exists.
- Debrief after each significant episode involving multi-branch public relations.
Multi-branch public relations: crisis preparation, roles and authority
2 sessions · 8 pointsSession 1Getting other functions to support multi-branch public relations
- Agree who signs off statements on multi-branch public relations outside working hours.
- Configure monitoring that flags coverage of multi-branch public relations within the hour.
- Arrange the handover of multi-branch public relations so capability survives staff changes.
- Prepare the summary of multi-branch public relations that senior management will read.
Session 2Writing on multi-branch public relations so a journalist can publish it
- Check that records of multi-branch public relations answer the questions likely to be asked.
- Set the review interval for multi-branch public relations and who attends.
- Build the competence framework that supports multi-branch public relations.
- Plan the sequence in which improvements to multi-branch public relations will be introduced.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.