Address the human and organisational factors that make front-line psychological counselling fail.
Building Psychological Counselling Programmes for Front-Line Workers
A working programme in front-line psychological counselling for managers who have to deliver with existing resources.
📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Regulators judge front-line psychological counselling on evidence of application, not on the existence of a document. A procedure for this part of occupational health and safety that people cannot follow under time pressure is not a control. Participants take away a working set of documents supporting this strand of occupational health and safety, ready to be adapted internally. Buying a tool rarely fixes front-line psychological counselling; the underlying capability has to be built internally first. It treats the occupational health and safety discipline as an operating discipline and equips participants to run it as one. Each session closes with a decision the participant must justify about the practice within occupational health and safety in their own setting. The professional literature on front-line psychological counselling converges on a small set of controls that reliably work. It is appropriate for those preparing to take on wider responsibility for this strand of occupational health and safety. It closes by agreeing the smallest change to the occupational health and safety capability that would make a visible difference.
Expected Learning Outcomes
Audit the application of controls on front-line psychological counselling in the field, not on paper.
Close out corrective actions on front-line psychological counselling rather than leaving them open.
Set a realistic target state for front-line psychological counselling and a defensible route to it.
Review contracts and agreements for the obligations they create around front-line psychological counselling.
Anticipate the objections that front-line psychological counselling will attract internally and answer them in advance.
Build competence and authorisation requirements for anyone working on front-line psychological counselling.
Who Should Attend
Technical staff being prepared for supervisory responsibility over front-line psychological counselling.
Health and safety officers and advisers responsible for front-line psychological counselling.
Internal auditors verifying controls over front-line psychological counselling.
Engineering and maintenance staff whose work involves front-line psychological counselling.
Site and operations supervisors applying front-line psychological counselling daily.
Anyone whose accountability for front-line psychological counselling exceeds their current formal training in it.
Course Modules
Front-line psychological counselling: protective equipment and its verification
2 sessions · 8 pointsSession 1The permit regime front-line psychological counselling needs, and the one it does not
- Set leading indicators for front-line psychological counselling that predict rather than count.
- Remove steps in front-line psychological counselling that add effort without adding assurance.
- Identify where judgement in front-line psychological counselling is legitimate and where it is not.
- Plan the sequence in which improvements to front-line psychological counselling will be introduced.
Session 2The exposure from front-line psychological counselling that shows up years later
- Set out the decisions in front-line psychological counselling that require sign-off and by whom.
- Record who is authorised to work on front-line psychological counselling and when authorisation expires.
- Prepare the summary of front-line psychological counselling that senior management will read.
- Record what was learned when front-line psychological counselling did not go as planned.
Front-line psychological counselling: leading indicators, audit and assurance
2 sessions · 8 pointsSession 1Checking that protective equipment for front-line psychological counselling actually protects
- Confirm isolation and lockout arrangements for front-line psychological counselling are proven before work starts.
- Apply management of change to any modification affecting front-line psychological counselling.
- Confirm that controls on front-line psychological counselling sit as high up the hierarchy as reasonably practicable.
- Close out corrective actions on front-line psychological counselling with a named owner and date.
Session 2The paperwork for front-line psychological counselling that is actually needed
- Check the procedure for front-line psychological counselling against how the work is actually done.
- Test that protective equipment specified for front-line psychological counselling fits and is maintained.
- Verify contractor competence and method statements for front-line psychological counselling.
- Agree the smallest change to front-line psychological counselling that would be visibly useful.
Front-line psychological counselling: contractors and shared workplaces
2 sessions · 8 pointsSession 1What to measure in front-line psychological counselling and what to ignore
- Rehearse the emergency and rescue plan for front-line psychological counselling, do not just publish it.
- Ask the people doing front-line psychological counselling what makes the procedure hard to follow.
- Assess long-term health exposure created by front-line psychological counselling and arrange surveillance.
- Confirm the training cycle sustaining competence in front-line psychological counselling is current.
Session 2Keeping front-line psychological counselling alive after the initial push
- Identify single points of dependency in front-line psychological counselling and reduce them.
- Collect evidence on the present handling of front-line psychological counselling before proposing changes.
- Verify permits covering front-line psychological counselling are issued by someone competent to assess the hazard.
- Assign responsibility for keeping documentation of front-line psychological counselling current.
Front-line psychological counselling: emergency response and rescue
2 sessions · 8 pointsSession 1Investigating an incident involving front-line psychological counselling without hunting for blame
- Estimate the resource front-line psychological counselling requires to run as designed.
- Establish what evidence demonstrates front-line psychological counselling is under control.
- Confirm that contractual obligations around front-line psychological counselling are understood.
- Arrange the handover of front-line psychological counselling so capability survives staff changes.
Session 2Making near-miss reporting on front-line psychological counselling safe to do
- Define the trigger that would require front-line psychological counselling to be redesigned.
- Define acceptance criteria for front-line psychological counselling in advance.
- Investigate the last incident involving front-line psychological counselling to root cause, not to immediate cause.
- Audit application of front-line psychological counselling controls at the workface.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
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