Data on personal independence and self-reliance is abundant; insight about it is not. Most disputes about independence and self-reliance begin as a conversation that was handled badly. The programme uses small-group work so that each participant's treatment of the people management and development discipline is examined, not just described. Participants who influence personal independence and self-reliance without directly controlling it will find the content directly usable. The version of the practice within people management and development described in the manual and the version practised on the floor tend to diverge over time. Benchmarking exercises repeatedly place independence and self-reliance among the areas with the widest performance spread. The programme builds the judgement to know which parts of personal independence and self-reliance to standardise and which to leave flexible. The course gives participants a defensible structure for independence and self-reliance and the judgement to adapt it. The final module sets out how progress on the wider people management and development agenda will be evidenced six months later.
Expected Learning Outcomes
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Measure the effect of personal independence and self-reliance on retention, performance and engagement.
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Plan succession and continuity for the roles most exposed to independence and self-reliance.
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Design the communication that makes personal independence and self-reliance understood rather than merely announced.
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Design a practical operating method for independence and self-reliance that fits the organisation's size and maturity.
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Agree the first three actions on personal independence and self-reliance that will be taken on returning to work.
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Pilot changes to independence and self-reliance before rolling them out organisation-wide.
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Translate policy on personal independence and self-reliance into procedures that hold up under day-to-day pressure.
Who Should Attend
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Public sector officials applying personal independence and self-reliance within a regulated framework.
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Legal and compliance advisers reviewing independence and self-reliance.
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Line managers who apply personal independence and self-reliance in practice.
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Reward and compensation staff whose frameworks interact with independence and self-reliance.
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Recruitment and resourcing staff affected by personal independence and self-reliance.
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Department heads accountable for the results of independence and self-reliance.
Course Modules
Open any module to see its sessions and topics.
01
Personal independence and self-reliance: evidence, data and honest measurement
2 sessions · 8 points
Session 1The conversation about personal independence and self-reliance managers most often avoid
State the purpose of personal independence and self-reliance in one sentence a new manager would understand.
Define who decides on independence and self-reliance and who may only recommend.
Benchmark the organisation's personal independence and self-reliance against comparable operations.
Define acceptance criteria for independence and self-reliance in advance.
Session 2Testing independence and self-reliance before relying on it
Agree what will be standardised in personal independence and self-reliance and what will not.
Measure the effect of independence and self-reliance on retention and performance, not activity.
Test the policy on personal independence and self-reliance against three real cases from the past year.
Identify the data the organisation already holds that bears on independence and self-reliance.
02
Independence and self-reliance: cost, benefit and workforce planning
2 sessions · 8 points
Session 1Escalation and decision rights in independence and self-reliance
Confirm records relating to personal independence and self-reliance meet retention and privacy rules.
Establish what evidence demonstrates independence and self-reliance is under control.
Check that personal independence and self-reliance still works when volumes rise unexpectedly.
Record the rationale for each significant choice made about independence and self-reliance.
Session 2Building lasting competence in independence and self-reliance
Estimate the cost of personal independence and self-reliance and the cost of leaving it unchanged.
Compare the cost of independence and self-reliance with the cost of its absence.
Check that personal independence and self-reliance complies with current labour regulation in every location.
Confirm that those complying with independence and self-reliance understand why it exists.
03
Independence and self-reliance: the manager conversation that decides the outcome
2 sessions · 8 points
Session 1Piloting a change to independence and self-reliance before committing
Identify where judgement in personal independence and self-reliance is legitimate and where it is not.
Ask employees what independence and self-reliance feels like from their side.
Pilot changes to personal independence and self-reliance in one area before wider rollout.
Rank the weaknesses in independence and self-reliance by consequence rather than by ease of fixing.
Session 2Applying personal independence and self-reliance consistently to the person you like least
Record what was learned when personal independence and self-reliance did not go as planned.
Set the consistency check that catches uneven application of independence and self-reliance.
Review personal independence and self-reliance for unintended equity effects across groups.
Design the communication for independence and self-reliance around the questions people will actually ask.
04
Independence and self-reliance: review, learning and adjustment
2 sessions · 8 points
Session 1Reviewing independence and self-reliance against what actually happened
Decide what will be stopped to create capacity for personal independence and self-reliance.
Document the reasoning for every exception granted under independence and self-reliance.
Confirm that reporting on personal independence and self-reliance reaches the people who can act.
Identify the data already collected that bears on independence and self-reliance.
Session 2Appeals and grievances arising from independence and self-reliance
Define the trigger that would require personal independence and self-reliance to be redesigned.
Set the annual review point for independence and self-reliance and who attends.
Compare intended and actual outcomes of personal independence and self-reliance honestly.
Confirm that contractual obligations around independence and self-reliance are understood.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Gold Package
At least 3 people
USD1,850
5-night stay in a 5-star hotel
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Complete your registration
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