Manage the supply chain and cold chain supporting hospital operational planning.
Building Operational Plans for Large Hospitals
Learn to design, measure and defend your organisation's approach to hospital operational planning.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Accreditation bodies assess hospital operational planning on documented evidence of consistent practice. Cost pressure and quality expectations on the health and pharmaceutical services capability are rising at the same time. The programme works equally well for those formalising this part of health and pharmaceutical services for the first time and those improving an existing approach. They acquire practical criteria for judging when hospital operational planning is working and when it is only appearing to. Work is grounded in real cases drawn from the health and pharmaceutical services discipline, which each participant adapts to conditions in their own organisation. A common pattern is strong design of this strand of health and pharmaceutical services paired with weak follow-through. The programme is built to be used, and every section of hospital operational planning it covers ends in something applicable. Comparative studies of the health and pharmaceutical services capability across sectors find the same handful of failure points recurring. The final module sets out how progress on this strand of health and pharmaceutical services will be evidenced six months later.
Expected Learning Outcomes
Review contracts and agreements for the obligations they create around hospital operational planning.
Build informed consent and ethics practice into hospital operational planning.
Prepare the documented evidence accreditation assessors expect on hospital operational planning.
Recognise early indicators that hospital operational planning is drifting away from its intended design.
Measure patient experience of hospital operational planning and act on what it shows.
Compare the organisation's handling of hospital operational planning with recognised practice, and close the material gaps.
Who Should Attend
Public sector officials applying hospital operational planning within a regulated framework.
Business partners who must understand hospital operational planning well enough to challenge it.
Pharmacists and pharmacy managers involved in hospital operational planning.
Medical directors overseeing clinical governance of hospital operational planning.
Health information and records staff supporting hospital operational planning.
Regulatory affairs specialists handling hospital operational planning.
Course Modules
Hospital operational planning: incident reporting, investigation and learning
2 sessions · 8 pointsSession 1Matching staffing on hospital operational planning to real demand
- Define the trigger that would require hospital operational planning to be redesigned.
- Decide what will be stopped to create capacity for hospital operational planning.
- Rehearse the briefing on hospital operational planning that would follow an incident.
- Define acceptance criteria for hospital operational planning in advance.
Session 2Building lasting competence in hospital operational planning
- Set out the decisions in hospital operational planning that require sign-off and by whom.
- Check that consent processes within hospital operational planning are genuinely informed.
- Confirm that those complying with hospital operational planning understand why it exists.
- Confirm patient data handled within hospital operational planning meets confidentiality obligations.
Hospital operational planning: quality indicators and patient outcome
2 sessions · 8 pointsSession 1Consent, confidentiality and ethics in hospital operational planning
- Build medication safety checks into hospital operational planning at the point of highest risk.
- Verify cold chain and storage conditions for materials used in hospital operational planning.
- Draft the minimum viable clinical protocol for hospital operational planning.
- Cost hospital operational planning per episode and identify avoidable waste.
Session 2Keeping supply and cold chain reliable for hospital operational planning
- Select quality indicators for hospital operational planning that measure outcome rather than activity.
- Arrange the handover of hospital operational planning so capability survives staff changes.
- Plan continuity of hospital operational planning during surge and outbreak conditions.
- Assign responsibility for keeping documentation of hospital operational planning current.
Hospital operational planning: regulation, licensing and accreditation evidence
2 sessions · 8 pointsSession 1What patients actually experience during hospital operational planning
- Remove steps in hospital operational planning that add effort without adding assurance.
- Test the procedure for hospital operational planning against a realistic scenario.
- Close the loop: confirm changes to hospital operational planning improved the indicator they targeted.
- Define escalation criteria for deterioration detected through hospital operational planning.
Session 2Keeping hospital operational planning alive after the initial push
- Distinguish symptoms from causes when hospital operational planning underperforms.
- Name a single owner for each element of hospital operational planning.
- Identify infection transmission risks created by hospital operational planning and control them.
- Audit hospital operational planning by observing practice, not by reading policy.
Hospital operational planning: medication and treatment safety
2 sessions · 8 pointsSession 1Designing hospital operational planning so it helps rather than obstructs care
- Build the internal briefing that explains hospital operational planning to those affected.
- Match staffing levels on hospital operational planning to measured demand across the week.
- Record the rationale for each significant choice made about hospital operational planning.
- Assemble the accreditation evidence pack for hospital operational planning.
Session 2Closing out hospital operational planning and capturing what was learned
- Confirm competence and continuing development for staff delivering hospital operational planning.
- Confirm the incident reporting route for hospital operational planning is quick and non-punitive.
- Measure patient experience of hospital operational planning and feed it back to the team.
- Write down the assumptions underpinning the approach to hospital operational planning.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.