Build capability in everyday negotiation skills across the management line, not only in the people function.
Building Negotiation Skills in Daily Professional Life
A senior-level treatment of everyday negotiation skills, focused on what changes outcomes.
Course Overview
Most disputes about everyday negotiation skills begin as a conversation that was handled badly. Data on the practice within people management and development is abundant; insight about it is not. Every module pairs a short input on this part of people management and development with structured practice on the participant's own material. Organisations that document everyday negotiation skills properly resolve disputes about it far more quickly. The level assumes working familiarity with the workforce but no prior formal training in the wider people management and development agenda. They leave able to brief senior management on this part of people management and development in terms that support a decision. It treats everyday negotiation skills as an operating discipline and equips participants to run it as one. Progress on the wider people management and development agenda is usually lost in the gap between approval and execution. The closing exercise tests whether the participant's plan for the people management and development discipline survives a hostile question.
Expected Learning Outcomes
Design the communication that makes everyday negotiation skills understood rather than merely announced.
Translate policy on everyday negotiation skills into procedures that hold up under day-to-day pressure.
Present the case for investment in everyday negotiation skills in terms that a finance function will accept.
Recognise early indicators that everyday negotiation skills is drifting away from its intended design.
Prepare managers for the emotional load everyday negotiation skills places on them.
Align everyday negotiation skills with the organisation's workforce plan rather than treating it in isolation.
Who Should Attend
Managers with direct responsibility for everyday negotiation skills within the workforce.
Line managers who apply everyday negotiation skills in practice.
Recruitment and resourcing staff affected by everyday negotiation skills.
Learning and development officers building capability in everyday negotiation skills.
Technical staff being prepared for supervisory responsibility over everyday negotiation skills.
Public sector personnel officers applying everyday negotiation skills within regulation.
Course Modules
Everyday negotiation skills: capability across the management line
2 sessions · 8 pointsSession 1The cost of everyday negotiation skills and how to present it
- Check that everyday negotiation skills complies with current labour regulation in every location.
- Compare the cost of everyday negotiation skills with the cost of its absence.
- Set out the decisions in everyday negotiation skills that require sign-off and by whom.
- Document the reasoning for every exception granted under everyday negotiation skills.
Session 2Building manager capability in everyday negotiation skills rather than owning it centrally
- Remove steps in everyday negotiation skills that add effort without adding assurance.
- Test the policy on everyday negotiation skills against three real cases from the past year.
- Review everyday negotiation skills for unintended equity effects across groups.
- State the purpose of everyday negotiation skills in one sentence a new manager would understand.
Everyday negotiation skills: the manager conversation that decides the outcome
2 sessions · 8 pointsSession 1What has to be agreed before work on everyday negotiation skills starts
- Record what was learned when everyday negotiation skills did not go as planned.
- Collect evidence on the present handling of everyday negotiation skills before proposing changes.
- Write down the assumptions underpinning the approach to everyday negotiation skills.
- Confirm that those complying with everyday negotiation skills understand why it exists.
Session 2Where everyday negotiation skills typically breaks, and why
- Define who decides on everyday negotiation skills and who may only recommend.
- Design the communication for everyday negotiation skills around the questions people will actually ask.
- Train line managers on everyday negotiation skills rather than handling every case centrally.
- Set the annual review point for everyday negotiation skills and who attends.
Everyday negotiation skills: exceptions, appeals and difficult cases
2 sessions · 8 pointsSession 1Explaining everyday negotiation skills so people believe it
- Agree the smallest change to everyday negotiation skills that would be visibly useful.
- Check that everyday negotiation skills still works when volumes rise unexpectedly.
- Establish what evidence demonstrates everyday negotiation skills is under control.
- Estimate the cost of everyday negotiation skills and the cost of leaving it unchanged.
Session 2Piloting a change to everyday negotiation skills before committing
- Prepare the summary of everyday negotiation skills that senior management will read.
- Define the trigger that would require everyday negotiation skills to be redesigned.
- Identify the data the organisation already holds that bears on everyday negotiation skills.
- Record the rationale for each significant choice made about everyday negotiation skills.
Everyday negotiation skills: communication and employee understanding
2 sessions · 8 pointsSession 1Costing everyday negotiation skills honestly, including the cost of inaction
- Build the appeals route for everyday negotiation skills and publish it.
- Set the consistency check that catches uneven application of everyday negotiation skills.
- Set escalation thresholds for everyday negotiation skills that work out of hours.
- Confirm records relating to everyday negotiation skills meet retention and privacy rules.
Session 2What your existing data already says about everyday negotiation skills
- Map the handovers in everyday negotiation skills between functions and secure them.
- Identify the data already collected that bears on everyday negotiation skills.
- Plan succession for roles most exposed to everyday negotiation skills.
- Script the difficult conversation everyday negotiation skills requires and rehearse it.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.