Define the availability, performance and recovery targets for production monitoring and alerting.
Building Monitoring and Alerting Strategies for Production Systems
Practical training in production monitoring and alerting, grounded in real cases and applied to your own operation.
📍 Istanbul🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Security and delivery speed are traded against each other in production monitoring and alerting whether or not anyone says so. The documentation for monitoring and alerting is accurate only until the next release. It is written for people who have to make the practice within technology and systems delivery work with the resources they already have. Where production monitoring and alerting is measured, it improves; where it is only discussed, it drifts. The programme converts this part of technology and systems delivery from an area of general awareness into a set of repeatable practices. Sessions alternate between guided analysis of monitoring and alerting and supervised application. Participants take away a working set of documents supporting production monitoring and alerting, ready to be adapted internally. Plans for monitoring and alerting often fail at the handover point between functions. It ends with a prioritised list of changes to the wider technology and systems delivery agenda that the participant is prepared to defend internally.
Expected Learning Outcomes
Select indicators that show whether monitoring and alerting is improving, and reject those that only look useful.
Prepare a short, evidence-based briefing on production monitoring and alerting for senior management.
Assess and manage third-party and cloud dependencies in monitoring and alerting.
Design the architecture of production monitoring and alerting around its failure modes, not only its happy path.
Translate policy on monitoring and alerting into procedures that hold up under day-to-day pressure.
Test production monitoring and alerting under realistic load before it meets real load.
Who Should Attend
Operations staff who encounter the consequences of production monitoring and alerting directly.
IT governance and audit staff reviewing monitoring and alerting.
Quality and test engineers verifying production monitoring and alerting.
Project managers delivering changes to monitoring and alerting.
Internal auditors reviewing how production monitoring and alerting is designed and operated.
Infrastructure and platform engineers operating monitoring and alerting.
Course Modules
Production monitoring and alerting: architecture and designing for failure
2 sessions · 8 pointsSession 1Designing production monitoring and alerting around how it will fail
- Estimate the resource production monitoring and alerting requires to run as designed.
- Define incident severity levels for monitoring and alerting and the response each triggers.
- Review access rights on production monitoring and alerting and remove what is no longer needed.
- Record the rationale for each significant choice made about monitoring and alerting.
Session 2Documenting monitoring and alerting so someone else can operate it
- Apply change control to production monitoring and alerting including emergency changes.
- Review logging on monitoring and alerting for coverage and retention.
- Close out actions on production monitoring and alerting rather than leaving them open indefinitely.
- Review whether monitoring and alerting is aligned with the objectives of the technical platform.
Monitoring and alerting: capacity, performance and load
2 sessions · 8 pointsSession 1The change to monitoring and alerting that caused the last outage
- Set escalation thresholds for production monitoring and alerting that work out of hours.
- Inventory third-party dependencies inside monitoring and alerting and their update status.
- Collect evidence on the present handling of production monitoring and alerting before proposing changes.
- Define the trigger that would require monitoring and alerting to be redesigned.
Session 2The paperwork for monitoring and alerting that is actually needed
- Confirm data retention and deletion rules applied within production monitoring and alerting.
- Define acceptance criteria for monitoring and alerting in advance.
- Record the technical debt in production monitoring and alerting and schedule repayment.
- Configure alerting on monitoring and alerting that reflects what users experience.
Monitoring and alerting: documentation, support and handover
2 sessions · 8 pointsSession 1Monitoring monitoring and alerting from the user's point of view
- Set delivery and reliability indicators for production monitoring and alerting the team trusts.
- Test the failover for monitoring and alerting rather than assuming it works.
- Agree the smallest change to production monitoring and alerting that would be visibly useful.
- Confirm that those complying with monitoring and alerting understand why it exists.
Session 2Making releases of production monitoring and alerting routine instead of risky
- Establish what evidence demonstrates production monitoring and alerting is under control.
- Check that monitoring and alerting still works when volumes rise unexpectedly.
- Reduce the variation in how production monitoring and alerting is carried out between teams.
- State the availability and recovery objectives for monitoring and alerting as numbers.
Monitoring and alerting: requirements, targets and service levels
2 sessions · 8 pointsSession 1Building the method for monitoring and alerting step by step
- Arrange the handover of production monitoring and alerting so capability survives staff changes.
- Document the runbook for monitoring and alerting to the level a new engineer could use.
- Identify the single points of failure in production monitoring and alerting.
- Benchmark the organisation's monitoring and alerting against comparable operations.
Session 2Keeping monitoring and alerting alive after the initial push
- Run a load test on production monitoring and alerting at expected peak plus a margin.
- Restore a backup of monitoring and alerting in a test environment and time it.
- Assess the exit route from any cloud or vendor dependency in production monitoring and alerting.
- Anticipate the objections monitoring and alerting will raise and prepare the answers.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.