Health and Pharmaceutical Administration

Building Medication Reconciliation Protocols at Patient Admission and Discharge

A senior-level treatment of medication reconciliation, focused on what changes outcomes.

  • 5training days
  • 4modules
  • 8sessions
  • 32topics
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Building Medication Reconciliation Protocols at Patient Admission and Discharge
5days

About the programme

Course Overview

In healthcare, a weakness in medication reconciliation is eventually paid for by a patient. The data supporting this part of health and pharmaceutical services is usually present but rarely assembled into a decision. Moving the health and pharmaceutical services capability from written policy into daily practice is not achieved by a single decision. It is written for people who have to make medication reconciliation work with the resources they already have. The course sets out a working method for this area of health and pharmaceutical services that participants can apply the week they return. Participants gain a clear basis for measuring what the health and pharmaceutical services discipline has actually achieved. Organisations that document medication reconciliation properly resolve disputes about it far more quickly. The teaching approach is deliberately practical: participants build a clinical protocol for the practice within health and pharmaceutical services as they go. The programme closes with an action plan for the health and pharmaceutical services capability that each participant writes for their own organisation.

Expected Learning Outcomes

  • Build a register of the risks attaching to medication reconciliation and keep it current.

  • Prepare the documented evidence accreditation assessors expect on medication reconciliation.

  • Establish incident and near-miss reporting on medication reconciliation that staff trust.

  • Apply root cause analysis to adverse events involving medication reconciliation.

  • Align medication reconciliation with the wider objectives of the clinical service rather than optimising it in isolation.

  • Plan staffing and rota cover appropriate to demand in medication reconciliation.

  • Document decisions about medication reconciliation in a form that remains useful after the people change.

Who Should Attend

  • Nursing managers and clinical supervisors delivering medication reconciliation.

  • Infection prevention and control practitioners covering medication reconciliation.

  • Managers of multi-site operations seeking consistency in medication reconciliation.

  • Clinical department heads responsible for medication reconciliation.

  • Experienced practitioners formalising an approach to medication reconciliation that has grown up informally.

  • Regulatory affairs specialists handling medication reconciliation.

Course Modules

Open any module to see its sessions and topics.

01

Medication reconciliation: regulation, licensing and accreditation evidence

2 sessions · 8 points

Session 1Keeping supply and cold chain reliable for medication reconciliation

  • Confirm competence and continuing development for staff delivering medication reconciliation.
  • Identify infection transmission risks created by medication reconciliation and control them.
  • Select quality indicators for medication reconciliation that measure outcome rather than activity.
  • Collect evidence on the present handling of medication reconciliation before proposing changes.

Session 2Auditing medication reconciliation at the bedside, not in the binder

  • Rank the weaknesses in medication reconciliation by consequence rather than by ease of fixing.
  • Prepare the summary of medication reconciliation that senior management will read.
  • Cost medication reconciliation per episode and identify avoidable waste.
  • Apply structured root cause analysis to the last adverse event involving medication reconciliation.
02

Medication reconciliation: cost, efficiency and sustainability of the service

2 sessions · 8 points

Session 1The evidence assessors will ask for on medication reconciliation

  • Reduce unwarranted variation in medication reconciliation between shifts and sites.
  • Define acceptance criteria for medication reconciliation in advance.
  • Close the loop: confirm changes to medication reconciliation improved the indicator they targeted.
  • Map the clinical workflow for medication reconciliation as it is actually performed.

Session 2Making incident reporting on medication reconciliation safe for staff

  • Rehearse the briefing on medication reconciliation that would follow an incident.
  • Agree what will be standardised in medication reconciliation and what will not.
  • Plan continuity of medication reconciliation during surge and outbreak conditions.
  • Confirm the incident reporting route for medication reconciliation is quick and non-punitive.
03

Medication reconciliation: supply, cold chain and availability

2 sessions · 8 points

Session 1Designing medication reconciliation so it helps rather than obstructs care

  • Measure patient experience of medication reconciliation and feed it back to the team.
  • Distinguish symptoms from causes when medication reconciliation underperforms.
  • Identify single points of dependency in medication reconciliation and reduce them.
  • Check that consent processes within medication reconciliation are genuinely informed.

Session 2Reading the current state of medication reconciliation honestly

  • Build the competence framework that supports medication reconciliation.
  • Confirm licensing and regulatory requirements applying to medication reconciliation are met.
  • Assemble the accreditation evidence pack for medication reconciliation.
  • Audit medication reconciliation by observing practice, not by reading policy.
04

Medication reconciliation: quality indicators and patient outcome

2 sessions · 8 points

Session 1Building lasting competence in medication reconciliation

  • Set escalation thresholds for medication reconciliation that work out of hours.
  • Establish who is informed, consulted and accountable in medication reconciliation.
  • Verify cold chain and storage conditions for materials used in medication reconciliation.
  • Agree the smallest change to medication reconciliation that would be visibly useful.

Session 2Who answers for medication reconciliation, and to whom

  • Arrange the handover of medication reconciliation so capability survives staff changes.
  • Establish what evidence demonstrates medication reconciliation is under control.
  • Verify six months later that changes to medication reconciliation have held.
  • Plan the sequence in which improvements to medication reconciliation will be introduced.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.

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