Building Last-Mile Delivery Strategies in Major Cities

Course Overview

Single sourcing on last-mile delivery looks efficient until the day it is not. Most procurement disputes about the procurement and supply operations discipline originate in a specification written too quickly. It is pitched for practitioners with responsibility for this part of procurement and supply operations, not for observers of it. Discussion is anchored to worked examples of last-mile delivery rather than to abstract argument. The programme takes participants through this aspect of procurement and supply operations end to end, from framing the problem to closing it out. Participants take away a working set of documents supporting this area of procurement and supply operations, ready to be adapted internally. Applied research in procurement and supply operations consistently shows that early structure around last-mile delivery reduces downstream rework. Most organisations already have a policy on this strand of procurement and supply operations; far fewer can show it working. Participants leave with a first-ninety-days plan for the procurement and supply operations discipline rather than a set of notes.