Most disputes about internal HR policies begin as a conversation that was handled badly. Policy on the people management and development discipline is judged by how it is applied in the difficult cases, not the easy ones. Moving the wider people management and development agenda from written policy into daily practice is not achieved by a single decision. Participants gain a clear basis for measuring what internal HR policies has actually achieved. It establishes a shared vocabulary for the people management and development capability so that teams can disagree productively about it. Post-incident reviews keep identifying weaknesses in this area of people management and development that were visible long before the incident. Each session closes with a decision the participant must justify about internal HR policies in their own setting. It is designed for mixed groups, so that the people management and development discipline is examined from more than one functional angle. The programme closes with an action plan for the practice within people management and development that each participant writes for their own organisation.
Expected Learning Outcomes
✓
Design a training and briefing approach that sustains competence in internal HR policies.
✓
Apply a repeatable review cycle to internal HR policies and act on what it produces.
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Prepare managers for the emotional load internal HR policies places on them.
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Select indicators that show whether internal HR policies is improving, and reject those that only look useful.
✓
Build the evidence base on internal HR policies from data the organisation already collects.
✓
Assess the cost of internal HR policies and the cost of leaving it as it is.
✓
Measure the effect of internal HR policies on retention, performance and engagement.
Who Should Attend
✓
Public sector personnel officers applying internal HR policies within regulation.
✓
Employee relations specialists handling cases arising from internal HR policies.
✓
Anyone whose accountability for internal HR policies exceeds their current formal training in it.
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Those responsible for briefing external stakeholders on internal HR policies.
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Learning and development officers building capability in internal HR policies.
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Talent and organisational development specialists working on internal HR policies.
Course Modules
Open any module to see its sessions and topics.
01
Internal HR policies: exceptions, appeals and difficult cases
2 sessions · 8 points
Session 1Costing internal HR policies honestly, including the cost of inaction
Test the policy on internal HR policies against three real cases from the past year.
Build the internal briefing that explains internal HR policies to those affected.
Pilot changes to internal HR policies in one area before wider rollout.
Design the communication for internal HR policies around the questions people will actually ask.
Session 2Writing a policy on internal HR policies a line manager can actually use
Arrange the handover of internal HR policies so capability survives staff changes.
Name a single owner for each element of internal HR policies.
Define who decides on internal HR policies and who may only recommend.
Train line managers on internal HR policies rather than handling every case centrally.
02
Internal HR policies: fairness, equity and consistency
2 sessions · 8 points
Session 1Appeals and grievances arising from internal HR policies
Ask employees what internal HR policies feels like from their side.
Identify the data the organisation already holds that bears on internal HR policies.
Establish the boundary of internal HR policies and record what sits outside it.
Define acceptance criteria for internal HR policies in advance.
Session 2What has to be agreed before work on internal HR policies starts
Test the procedure for internal HR policies against a realistic scenario.
Estimate the resource internal HR policies requires to run as designed.
Distinguish symptoms from causes when internal HR policies underperforms.
Set the consistency check that catches uneven application of internal HR policies.
03
Internal HR policies: policy design and legal footing
2 sessions · 8 points
Session 1Making internal HR policies work when resources are constrained
State the purpose of internal HR policies in one sentence a new manager would understand.
Confirm records relating to internal HR policies meet retention and privacy rules.
Document the reasoning for every exception granted under internal HR policies.
Check that internal HR policies complies with current labour regulation in every location.
Session 2Piloting a change to internal HR policies before committing
Set out the decisions in internal HR policies that require sign-off and by whom.
Record the rationale for each significant choice made about internal HR policies.
Identify single points of dependency in internal HR policies and reduce them.
Decide what will be stopped to create capacity for internal HR policies.
04
Internal HR policies: cost, benefit and workforce planning
2 sessions · 8 points
Session 1Building the method for internal HR policies step by step
Identify the data already collected that bears on internal HR policies.
Build the appeals route for internal HR policies and publish it.
Draft the minimum viable people policy for internal HR policies.
Plan succession for roles most exposed to internal HR policies.
Session 2The exception to internal HR policies that sets the precedent
Set escalation thresholds for internal HR policies that work out of hours.
Set the annual review point for internal HR policies and who attends.
Compare intended and actual outcomes of internal HR policies honestly.
Confirm that those complying with internal HR policies understand why it exists.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Gold Package
At least 3 people
USD1,850
5-night stay in a 5-star hotel
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Complete your registration
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