Building Integrated Digital Supplier Relationship Management Systems

A structured, applied course in digital supplier relationship management — designed to be used the week you return.

📍 Tunis🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Inventory tied up in digital supplier relationship management is capital the organisation cannot use elsewhere. A supply chain is only as reliable as the least visible link inside relationship management. Participants apply this aspect of procurement and supply operations to their own supply function throughout, so the output is directly usable. Buying a tool rarely fixes digital supplier relationship management; the underlying capability has to be built internally first. The professional literature on the wider procurement and supply operations agenda converges on a small set of controls that reliably work. The course sets out a working method for relationship management that participants can apply the week they return. The programme builds the judgement to know which parts of digital supplier relationship management to standardise and which to leave flexible. It is appropriate for those preparing to take on wider responsibility for relationship management. Participants finish with a short, specific brief on the procurement and supply operations discipline ready to put in front of a decision maker.

Expected Learning Outcomes

01

Assess continuity risk in digital supplier relationship management and build a proportionate mitigation.

02

Agree the first three actions on relationship management that will be taken on returning to work.

03

Apply sustainability and ethical sourcing criteria to digital supplier relationship management.

04

Evaluate suppliers for relationship management on total cost of ownership, not unit price.

05

Distinguish the parts of digital supplier relationship management that must be standardised from those that require judgement.

06

Identify the failure points in relationship management most likely to cause loss, and control them first.

07

Establish traceability from supplier through storage to point of use for digital supplier relationship management.

Who Should Attend

01

Quality staff inspecting incoming material in digital supplier relationship management.

02

Team leaders and supervisors who put relationship management into practice day to day.

03

Contract managers administering agreements covering digital supplier relationship management.

04

Internal auditors examining controls over relationship management.

05

Procurement and category managers responsible for digital supplier relationship management.

06

Specialists advising senior management on relationship management.

Course Modules

01

Digital supplier relationship management: measurement, savings validation and reporting

2 sessions · 8 points

Session 1Contract terms on digital supplier relationship management that survive execution

  • Confirm traceability from supplier to point of use for digital supplier relationship management.
  • Agree what will be standardised in relationship management and what will not.
  • Calculate reorder point and safety stock for each item in digital supplier relationship management.
  • Identify where judgement in relationship management is legitimate and where it is not.

Session 2Proving the savings claimed on relationship management were real

  • Set the consequence for failing service levels on digital supplier relationship management, and apply it.
  • Write the specification for relationship management so two suppliers would price it the same way.
  • Write down the assumptions underpinning the approach to digital supplier relationship management.
  • Validate claimed savings on relationship management against actual invoiced spend.
02

Relationship management: warehouse layout, flow and handling

2 sessions · 8 points

Session 1Comparing relationship management with recognised practice

  • Review whether inventory policy on digital supplier relationship management still matches actual demand.
  • Review the audit trail for the last three award decisions on relationship management.
  • Verify segregation between requisition, approval and receipt in digital supplier relationship management.
  • Rehearse the briefing on relationship management that would follow an incident.

Session 2Releasing working capital trapped in relationship management

  • Confirm that those complying with digital supplier relationship management understand why it exists.
  • Record the rationale for each significant choice made about relationship management.
  • Assess supplier financial health for critical elements of digital supplier relationship management.
  • Define measurable service levels in the contract covering relationship management.
03

Relationship management: controls, segregation and fraud prevention

2 sessions · 8 points

Session 1Setting reorder points and safety stock for relationship management

  • Segment spend on digital supplier relationship management by value and supply risk before choosing an approach.
  • Set the stock count cycle for relationship management and act on discrepancies.
  • Evaluate digital supplier relationship management on total cost of ownership across the full life.
  • Check the delivery terms and customs classification applied to relationship management.

Session 2Escalation and decision rights in digital supplier relationship management

  • Anticipate the objections digital supplier relationship management will raise and prepare the answers.
  • Draft the minimum viable sourcing procedure for relationship management.
  • Remove steps in digital supplier relationship management that add effort without adding assurance.
  • Decide what will be stopped to create capacity for relationship management.
04

Relationship management: continuity, risk and single points of failure

2 sessions · 8 points

Session 1Building lasting competence in relationship management

  • Apply ethical and environmental criteria to supplier selection in digital supplier relationship management.
  • Agree the indicators that will show whether relationship management is improving.
  • Map the physical flow of digital supplier relationship management through receiving, storage and dispatch.
  • Establish who is informed, consulted and accountable in relationship management.

Session 2Evaluating suppliers on relationship management beyond the lowest number

  • Collect evidence on the present handling of digital supplier relationship management before proposing changes.
  • Identify the data already collected that bears on relationship management.
  • Check that records of digital supplier relationship management answer the questions likely to be asked.
  • Establish what evidence demonstrates relationship management is under control.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.