Building Health Quality Management Systems in Hospitals

A working programme in health quality management systems for managers who have to deliver with existing resources.

📍 Tripoli🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Cost pressure and quality expectations on health quality management systems are rising at the same time. Accreditation bodies assess management systems on documented evidence of consistent practice. Comparative studies of this aspect of health and pharmaceutical services across sectors find the same handful of failure points recurring. The course covers health quality management systems at the level of detail needed to act, and stops there. It is pitched for practitioners with responsibility for the health and pharmaceutical services discipline, not for observers of it. Work is grounded in real cases drawn from management systems, which each participant adapts to conditions in their own organisation. Plans for health quality management systems often fail at the handover point between functions. Participants gain a realistic view of what management systems costs and what it returns. Participants finish with a short, specific brief on this aspect of health and pharmaceutical services ready to put in front of a decision maker.

Expected Learning Outcomes

01

Prepare the documented evidence accreditation assessors expect on health quality management systems.

02

Establish escalation routes for management systems that work outside normal hours.

03

Manage the supply chain and cold chain supporting health quality management systems.

04

Design a process for management systems that clinical staff can follow without obstructing care.

05

Select indicators that show whether health quality management systems is improving, and reject those that only look useful.

06

Assign clear ownership for each element of management systems across the functions involved.

07

Design escalation for clinical deterioration detected through health quality management systems.

Who Should Attend

01

Quality and patient safety officers monitoring health quality management systems.

02

Regulatory affairs specialists handling management systems.

03

Project and programme managers whose delivery depends on health quality management systems.

04

Hospital and health facility managers accountable for management systems.

05

Coordinators responsible for keeping records and documentation of health quality management systems current.

06

Finance managers costing services delivered through management systems.

Course Modules

01

Health quality management systems: infection prevention and patient safety

2 sessions · 8 points

Session 1Infection risk created by health quality management systems

  • Match staffing levels on health quality management systems to measured demand across the week.
  • Check that records of management systems answer the questions likely to be asked.
  • Record the rationale for each significant choice made about health quality management systems.
  • Select quality indicators for management systems that measure outcome rather than activity.

Session 2The hard cases in management systems and how to reason about them

  • Confirm licensing and regulatory requirements applying to health quality management systems are met.
  • Establish what evidence demonstrates management systems is under control.
  • Define escalation criteria for deterioration detected through health quality management systems.
  • Audit management systems by observing practice, not by reading policy.
02

Management systems: regulation, licensing and accreditation evidence

2 sessions · 8 points

Session 1What to measure in management systems and what to ignore

  • Confirm that those complying with health quality management systems understand why it exists.
  • Confirm competence and continuing development for staff delivering management systems.
  • Identify the data already collected that bears on health quality management systems.
  • Close out actions on management systems rather than leaving them open indefinitely.

Session 2Medication safety checkpoints inside management systems

  • Reduce the variation in how health quality management systems is carried out between teams.
  • Reduce unwarranted variation in management systems between shifts and sites.
  • Remove steps in health quality management systems that add effort without adding assurance.
  • Close the loop: confirm changes to management systems improved the indicator they targeted.
03

Management systems: supply, cold chain and availability

2 sessions · 8 points

Session 1Designing management systems so it helps rather than obstructs care

  • Define acceptance criteria for health quality management systems in advance.
  • Confirm the incident reporting route for management systems is quick and non-punitive.
  • Verify cold chain and storage conditions for materials used in health quality management systems.
  • Define the trigger that would require management systems to be redesigned.

Session 2Matching staffing on health quality management systems to real demand

  • Confirm patient data handled within health quality management systems meets confidentiality obligations.
  • Cost management systems per episode and identify avoidable waste.
  • Test the procedure for health quality management systems against a realistic scenario.
  • Draft the minimum viable clinical protocol for management systems.
04

Management systems: clinical process design and workflow

2 sessions · 8 points

Session 1Investigating an adverse event involving management systems

  • Set the review interval for health quality management systems and who attends.
  • Identify single points of dependency in management systems and reduce them.
  • Measure patient experience of health quality management systems and feed it back to the team.
  • Distinguish symptoms from causes when management systems underperforms.

Session 2Building the method for management systems step by step

  • Plan continuity of health quality management systems during surge and outbreak conditions.
  • Check that consent processes within management systems are genuinely informed.
  • Rehearse the briefing on health quality management systems that would follow an incident.
  • Identify infection transmission risks created by management systems and control them.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.