Security and delivery speed are traded against each other in data centre capacity management whether or not anyone says so. Most outages involving capacity management are triggered by a change somebody considered routine. The programme works equally well for those formalising the technology and systems delivery capability for the first time and those improving an existing approach. They acquire practical criteria for judging when data centre capacity management is working and when it is only appearing to. Plans for the technology and systems delivery discipline often fail at the handover point between functions. Organisations that document capacity management properly resolve disputes about it far more quickly. Each session closes with a decision the participant must justify about data centre capacity management in their own setting. The course gives participants a defensible structure for capacity management and the judgement to adapt it. Participants finish with a short, specific brief on this aspect of technology and systems delivery ready to put in front of a decision maker.
Expected Learning Outcomes
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Communicate the purpose of data centre capacity management to those who have to comply with it.
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Test capacity management under realistic load before it meets real load.
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Distinguish the parts of data centre capacity management that must be standardised from those that require judgement.
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Design the architecture of capacity management around its failure modes, not only its happy path.
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Assess and manage third-party and cloud dependencies in data centre capacity management.
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Build a register of the risks attaching to capacity management and keep it current.
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Document data centre capacity management to the level a new engineer could operate it.
Who Should Attend
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Analysts producing the data on which decisions about data centre capacity management rest.