Assess the current state of consistent user experience design against a structured set of criteria rather than impressions.
Building Comprehensive and Consistent User Experience Design Strategies
Build a working method for consistent user experience design that stands up to scrutiny and survives daily pressure.
Course Overview
Technical debt in consistent user experience design is borrowed against future delivery capacity, at compound interest. The documentation for experience design is accurate only until the next release. Exercises escalate in difficulty, ending with the ambiguous situations that make this area of technology and systems delivery hard in practice. The result is the confidence to make and defend decisions about consistent user experience design under scrutiny. Post-incident reviews keep identifying weaknesses in the technology and systems delivery discipline that were visible long before the incident. It establishes a shared vocabulary for experience design so that teams can disagree productively about it. What blocks progress on consistent user experience design is usually unclear ownership rather than unclear intent. The programme works equally well for those formalising experience design for the first time and those improving an existing approach. Participants leave with a plan for this strand of technology and systems delivery sized to what their organisation can realistically absorb.
Expected Learning Outcomes
Establish what evidence would demonstrate that experience design is under control.
Test consistent user experience design under realistic load before it meets real load.
Agree the first three actions on experience design that will be taken on returning to work.
Establish monitoring and alerting on consistent user experience design that reflects user experience.
Measure delivery and reliability of experience design with indicators teams trust.
Control technical debt in consistent user experience design deliberately rather than by neglect.
Who Should Attend
Database administrators managing data within consistent user experience design.
Experienced practitioners formalising an approach to experience design that has grown up informally.
Quality and test engineers verifying consistent user experience design.
IT managers and service owners responsible for experience design.
Analysts producing the data on which decisions about consistent user experience design rest.
Service desk and support leads handling incidents in experience design.
Course Modules
Consistent user experience design: monitoring, alerting and observability
2 sessions · 8 pointsSession 1Designing consistent user experience design around how it will fail
- Restore a backup of consistent user experience design in a test environment and time it.
- Prepare the summary of experience design that senior management will read.
- Apply change control to consistent user experience design including emergency changes.
- Remove steps in experience design that add effort without adding assurance.
Session 2Running an incident on experience design calmly
- Assess the exit route from any cloud or vendor dependency in consistent user experience design.
- Confirm every release of experience design can be rolled back within a defined time.
- Establish the boundary of consistent user experience design and record what sits outside it.
- Build the competence framework that supports experience design.
Experience design: backup, recovery and continuity
2 sessions · 8 pointsSession 1Making releases of experience design routine instead of risky
- Run a load test on consistent user experience design at expected peak plus a margin.
- Identify where judgement in experience design is legitimate and where it is not.
- Agree the smallest change to consistent user experience design that would be visibly useful.
- Agree the indicators that will show whether experience design is improving.
Session 2Keeping experience design alive after the initial push
- Confirm that those complying with consistent user experience design understand why it exists.
- Distinguish symptoms from causes when experience design underperforms.
- Reduce the variation in how consistent user experience design is carried out between teams.
- Record the technical debt in experience design and schedule repayment.
Experience design: change control and rollback
2 sessions · 8 pointsSession 1Building the method for experience design step by step
- Agree what will be standardised in consistent user experience design and what will not.
- Identify the single points of failure in experience design.
- Document the runbook for consistent user experience design to the level a new engineer could use.
- Confirm the support model and escalation path for experience design.
Session 2Monitoring consistent user experience design from the user's point of view
- State the availability and recovery objectives for consistent user experience design as numbers.
- Map the handovers in experience design between functions and secure them.
- Inventory third-party dependencies inside consistent user experience design and their update status.
- Confirm that contractual obligations around experience design are understood.
Experience design: incident response and severity
2 sessions · 8 pointsSession 1Closing out experience design and capturing what was learned
- Configure alerting on consistent user experience design that reflects what users experience.
- Decide what will be stopped to create capacity for experience design.
- Name a single owner for each element of consistent user experience design.
- Set delivery and reliability indicators for experience design the team trusts.
Session 2Sizing capacity for experience design on measured growth
- Set the review interval for consistent user experience design and who attends.
- Define incident severity levels for experience design and the response each triggers.
- Measure current load on consistent user experience design and project it forward twelve months.
- Test the failover for experience design rather than assuming it works.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.