Measure patient experience of community health partnerships and act on what it shows.
Building Community Health Partnerships with Different Sectors
Build a working method for community health partnerships that stands up to scrutiny and survives daily pressure.
Course Overview
The data supporting community health partnerships is usually present but rarely assembled into a decision. Clinical staff will work around a process for this aspect of health and pharmaceutical services that obstructs care, and they will be right to. Benchmarking exercises repeatedly place the practice within health and pharmaceutical services among the areas with the widest performance spread. Improvement in community health partnerships stalls when it depends on one capable individual rather than a defined method. Participants finish able to explain the wider health and pharmaceutical services agenda to a non-specialist audience without losing precision. Participants come from operational and oversight roles, and both perspectives on the health and pharmaceutical services discipline are used deliberately. Cases are chosen to expose the trade-offs in community health partnerships rather than to illustrate ideal conditions. The course covers this aspect of health and pharmaceutical services at the level of detail needed to act, and stops there. The final module sets out how progress on the practice within health and pharmaceutical services will be evidenced six months later.
Expected Learning Outcomes
Manage the supply chain and cold chain supporting community health partnerships.
Review contracts and agreements for the obligations they create around community health partnerships.
Plan staffing and rota cover appropriate to demand in community health partnerships.
Control cost per episode within community health partnerships without shifting risk to patients.
Agree the first three actions on community health partnerships that will be taken on returning to work.
Design a training and briefing approach that sustains competence in community health partnerships.
Who Should Attend
Quality and patient safety officers monitoring community health partnerships.
Managers in small and medium organisations who own community health partnerships alongside other duties.
Accreditation and compliance officers preparing evidence on community health partnerships.
Supply chain and biomedical staff supporting community health partnerships.
Nursing managers and clinical supervisors delivering community health partnerships.
Officers preparing reports on community health partnerships for boards or oversight committees.
Course Modules
Community health partnerships: medication and treatment safety
2 sessions · 8 pointsSession 1Making incident reporting on community health partnerships safe for staff
- Audit community health partnerships by observing practice, not by reading policy.
- Verify cold chain and storage conditions for materials used in community health partnerships.
- Set escalation thresholds for community health partnerships that work out of hours.
- Match staffing levels on community health partnerships to measured demand across the week.
Session 2Keeping supply and cold chain reliable for community health partnerships
- Identify where judgement in community health partnerships is legitimate and where it is not.
- Set out how exceptions to community health partnerships are requested and approved.
- Confirm licensing and regulatory requirements applying to community health partnerships are met.
- Check that records of community health partnerships answer the questions likely to be asked.
Community health partnerships: clinical process design and workflow
2 sessions · 8 pointsSession 1Choosing indicators for community health partnerships that reflect outcome
- Confirm patient data handled within community health partnerships meets confidentiality obligations.
- Plan the sequence in which improvements to community health partnerships will be introduced.
- Build the internal briefing that explains community health partnerships to those affected.
- Check that consent processes within community health partnerships are genuinely informed.
Session 2Making community health partnerships work when resources are constrained
- Record what was learned when community health partnerships did not go as planned.
- Agree the smallest change to community health partnerships that would be visibly useful.
- Estimate the resource community health partnerships requires to run as designed.
- Cost community health partnerships per episode and identify avoidable waste.
Community health partnerships: staffing, capacity and demand
2 sessions · 8 pointsSession 1Medication safety checkpoints inside community health partnerships
- Assign responsibility for keeping documentation of community health partnerships current.
- Assemble the accreditation evidence pack for community health partnerships.
- Write down the assumptions underpinning the approach to community health partnerships.
- Plan continuity of community health partnerships during surge and outbreak conditions.
Session 2Testing community health partnerships before relying on it
- Define escalation criteria for deterioration detected through community health partnerships.
- Collect evidence on the present handling of community health partnerships before proposing changes.
- Reduce unwarranted variation in community health partnerships between shifts and sites.
- Set out the decisions in community health partnerships that require sign-off and by whom.
Community health partnerships: supply, cold chain and availability
2 sessions · 8 pointsSession 1Auditing community health partnerships at the bedside, not in the binder
- Map the clinical workflow for community health partnerships as it is actually performed.
- Identify infection transmission risks created by community health partnerships and control them.
- Build medication safety checks into community health partnerships at the point of highest risk.
- Define acceptance criteria for community health partnerships in advance.
Session 2Escalation and decision rights in community health partnerships
- Confirm competence and continuing development for staff delivering community health partnerships.
- Distinguish symptoms from causes when community health partnerships underperforms.
- Prepare the response for the most likely failure in community health partnerships.
- Select quality indicators for community health partnerships that measure outcome rather than activity.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.