Close out corrective actions on emergency communication protocols rather than leaving them open.
Building Communication Protocols During Major Facility Emergencies
Turn emergency communication protocols from a stated policy into a practice your organisation can evidence.
Course Overview
Safety performance on emergency communication protocols degrades quietly during periods when nothing goes wrong. Where the occupational health and safety capability depends on the vigilance of one experienced person, it is not yet a system. The course leaves participants able to diagnose weaknesses in this area of occupational health and safety before they become incidents. It is written for people who have to make emergency communication protocols work with the resources they already have. Work is grounded in real cases drawn from this aspect of occupational health and safety, which each participant adapts to conditions in their own organisation. The course gives participants a defensible structure for this strand of occupational health and safety and the judgement to adapt it. Most organisations already have a policy on emergency communication protocols; far fewer can show it working. Where the occupational health and safety capability is measured, it improves; where it is only discussed, it drifts. The closing exercise tests whether the participant's plan for this area of occupational health and safety survives a hostile question.
Expected Learning Outcomes
Estimate what emergency communication protocols costs to run properly, and what is lost when it is not.
Prepare the evidence a regulator would expect to see on emergency communication protocols.
Plan the training and refresher cycle sustaining competence in emergency communication protocols.
Identify the failure points in emergency communication protocols most likely to cause loss, and control them first.
Set leading indicators for emergency communication protocols rather than relying on injury counts.
Compare the organisation's handling of emergency communication protocols with recognised practice, and close the material gaps.
Who Should Attend
Team leaders and supervisors who put emergency communication protocols into practice day to day.
Training officers building competence in emergency communication protocols.
Officers preparing reports on emergency communication protocols for boards or oversight committees.
Contractor and subcontractor supervisors performing emergency communication protocols.
Engineering and maintenance staff whose work involves emergency communication protocols.
Site and operations supervisors applying emergency communication protocols daily.
Course Modules
Emergency communication protocols: procedures, permits and practical controls
2 sessions · 8 pointsSession 1Why a good control on emergency communication protocols stops being used
- Confirm that controls on emergency communication protocols sit as high up the hierarchy as reasonably practicable.
- Confirm the training cycle sustaining competence in emergency communication protocols is current.
- Investigate the last incident involving emergency communication protocols to root cause, not to immediate cause.
- Distinguish symptoms from causes when emergency communication protocols underperforms.
Session 2Building the method for emergency communication protocols step by step
- Set the review interval for emergency communication protocols and who attends.
- Record who is authorised to work on emergency communication protocols and when authorisation expires.
- Set leading indicators for emergency communication protocols that predict rather than count.
- Prepare the response for the most likely failure in emergency communication protocols.
Emergency communication protocols: culture, human factors and why controls fail
2 sessions · 8 pointsSession 1Auditing emergency communication protocols in the field rather than in the file
- Prepare the evidence pack a regulator would ask for on emergency communication protocols.
- Define the trigger that would require emergency communication protocols to be redesigned.
- Check the procedure for emergency communication protocols against how the work is actually done.
- Audit application of emergency communication protocols controls at the workface.
Session 2Reading the current state of emergency communication protocols honestly
- Name a single owner for each element of emergency communication protocols.
- Check that lessons from emergency communication protocols reached other sites doing similar work.
- Prepare the summary of emergency communication protocols that senior management will read.
- Decide what will be stopped to create capacity for emergency communication protocols.
Emergency communication protocols: emergency response and rescue
2 sessions · 8 pointsSession 1Making near-miss reporting on emergency communication protocols safe to do
- Identify the hazards in emergency communication protocols and rank them by consequence, not by frequency.
- Draft the minimum viable safety procedure for emergency communication protocols.
- Remove steps in emergency communication protocols that add effort without adding assurance.
- Confirm that those complying with emergency communication protocols understand why it exists.
Session 2Investigating an incident involving emergency communication protocols without hunting for blame
- Make the reporting route for hazards in emergency communication protocols short and non-punitive.
- Rehearse the emergency and rescue plan for emergency communication protocols, do not just publish it.
- Confirm that contractual obligations around emergency communication protocols are understood.
- Close out corrective actions on emergency communication protocols with a named owner and date.
Emergency communication protocols: contractors and shared workplaces
2 sessions · 8 pointsSession 1Closing out emergency communication protocols and capturing what was learned
- Test that protective equipment specified for emergency communication protocols fits and is maintained.
- Collect evidence on the present handling of emergency communication protocols before proposing changes.
- Apply management of change to any modification affecting emergency communication protocols.
- Rank the weaknesses in emergency communication protocols by consequence rather than by ease of fixing.
Session 2The exposure from emergency communication protocols that shows up years later
- Confirm isolation and lockout arrangements for emergency communication protocols are proven before work starts.
- Write down the assumptions underpinning the approach to emergency communication protocols.
- Identify where judgement in emergency communication protocols is legitimate and where it is not.
- Set escalation thresholds for emergency communication protocols that work out of hours.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.