Vendors sell no-code business workflows as a product; it behaves in practice as a change programme. Most organisations now hold more data about the practice within digital and data-driven work than they can actually act on. Participants who influence this aspect of digital and data-driven work without directly controlling it will find the content directly usable. Participants develop a defensible line of reasoning for the choices they make about no-code business workflows. The programme takes participants through the wider digital and data-driven work agenda end to end, from framing the problem to closing it out. Teams frequently over-invest in documenting this part of digital and data-driven work and under-invest in testing it. Applied research in digital and data-driven work consistently shows that early structure around no-code business workflows reduces downstream rework. The programme uses small-group work so that each participant's treatment of the digital and data-driven work capability is examined, not just described. The closing exercise tests whether the participant's plan for this area of digital and data-driven work survives a hostile question.
Expected Learning Outcomes
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Set the minimum documentation for no-code business workflows that is genuinely necessary, and stop there.
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Build the internal skills to operate no-code business workflows without permanent vendor dependency.
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Apply a repeatable review cycle to no-code business workflows and act on what it produces.
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Build a security and access model for no-code business workflows appropriate to the sensitivity of the data involved.
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Assess whether no-code business workflows should be built in-house, bought, or delivered through a partner.
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Define escalation and fallback for no-code business workflows when the automated path fails.
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Design a practical operating method for no-code business workflows that fits the organisation's size and maturity.
Who Should Attend
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Public sector digital leads applying no-code business workflows under procurement and privacy rules.
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Operations managers whose processes are changed by no-code business workflows.
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Coordinators responsible for keeping records and documentation of no-code business workflows current.
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Technology and digital transformation managers leading no-code business workflows.
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Business partners who must understand no-code business workflows well enough to challenge it.
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Business analysts translating requirements for no-code business workflows.
Course Modules
Open any module to see its sessions and topics.
01
No-code business workflows: from pilot to production
2 sessions · 8 points
Session 1Where no-code business workflows touches systems nobody wants to change
Confirm that reporting on no-code business workflows reaches the people who can act.
Rehearse the briefing on no-code business workflows that would follow an incident.
Benchmark the organisation's no-code business workflows against comparable operations.
Reduce the variation in how no-code business workflows is carried out between teams.
Session 2Proving no-code business workflows paid for itself
Estimate compute and licensing cost for no-code business workflows at expected and at peak load.
Write down the assumptions underpinning the approach to no-code business workflows.
Remove steps in no-code business workflows that add effort without adding assurance.
Confirm the retention and deletion rules applied to data inside no-code business workflows.
02
No-code business workflows: security, privacy and regulatory obligation
2 sessions · 8 points
Session 1Making no-code business workflows secure without making it unusable
Define the service level no-code business workflows must meet and what happens when it is missed.
Agree the smallest change to no-code business workflows that would be visibly useful.
Record what was learned when no-code business workflows did not go as planned.
Test no-code business workflows against edge cases drawn from real historical records.
Session 2Explaining no-code business workflows to people whose jobs it changes
Assess the regulatory obligations no-code business workflows triggers in each jurisdiction.
Confirm that contractual obligations around no-code business workflows are understood.
Map the handovers in no-code business workflows between functions and secure them.
Verify six months later that changes to no-code business workflows have held.
03
No-code business workflows: measuring benefit and retiring what it replaces
2 sessions · 8 points
Session 1Closing out no-code business workflows and capturing what was learned
Specify the fallback path when no-code business workflows is unavailable.
List the data sources no-code business workflows consumes and confirm each has a named owner.
Confirm that those complying with no-code business workflows understand why it exists.
Define the exit route from the supplier supporting no-code business workflows.
Session 2Reading the true cost of running no-code business workflows
Build the user briefing that explains what no-code business workflows does and does not decide.
Design the pilot for no-code business workflows so that a negative result is still useful.
Record the reasoning behind each architectural choice in no-code business workflows.
Verify that no-code business workflows still performs when input volume doubles unexpectedly.
04
No-code business workflows: architecture, integration and the existing estate
2 sessions · 8 points
Session 1Moving no-code business workflows from approval to execution
Agree who is on call for no-code business workflows outside working hours.
Name a single owner for each element of no-code business workflows.
Set the review interval for no-code business workflows and who attends.
Set out the decisions in no-code business workflows that require sign-off and by whom.
Session 2Reviewing no-code business workflows when nothing has gone wrong
Identify the skills the team lacks to operate no-code business workflows independently.
Measure the current quality of the data feeding no-code business workflows before assuming it is usable.
Decide what will be stopped to create capacity for no-code business workflows.
Decide which legacy process no-code business workflows retires, and set the date.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Gold Package
At least 3 people
USD1,850
5-night stay in a 5-star hotel
Workshop or Program Participation
Airport Transfers
Customized Badge
Expert Mentorship (Private Sessions)
Supervision & Secretarial Services
Accredited Certificate of Participation
Complete Training Kit
Coffee Break
Closing Ceremony
Complete your registration
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