Set the minimum documentation for no-code business workflows that is genuinely necessary, and stop there.
Building Business Workflows with Visual No-Code Development Tools
A working programme in no-code business workflows for managers who have to deliver with existing resources.
Course Overview
Vendors sell no-code business workflows as a product; it behaves in practice as a change programme. Most organisations now hold more data about the practice within digital and data-driven work than they can actually act on. Participants who influence this aspect of digital and data-driven work without directly controlling it will find the content directly usable. Participants develop a defensible line of reasoning for the choices they make about no-code business workflows. The programme takes participants through the wider digital and data-driven work agenda end to end, from framing the problem to closing it out. Teams frequently over-invest in documenting this part of digital and data-driven work and under-invest in testing it. Applied research in digital and data-driven work consistently shows that early structure around no-code business workflows reduces downstream rework. The programme uses small-group work so that each participant's treatment of the digital and data-driven work capability is examined, not just described. The closing exercise tests whether the participant's plan for this area of digital and data-driven work survives a hostile question.
Expected Learning Outcomes
Build the internal skills to operate no-code business workflows without permanent vendor dependency.
Apply a repeatable review cycle to no-code business workflows and act on what it produces.
Build a security and access model for no-code business workflows appropriate to the sensitivity of the data involved.
Assess whether no-code business workflows should be built in-house, bought, or delivered through a partner.
Define escalation and fallback for no-code business workflows when the automated path fails.
Design a practical operating method for no-code business workflows that fits the organisation's size and maturity.
Who Should Attend
Public sector digital leads applying no-code business workflows under procurement and privacy rules.
Operations managers whose processes are changed by no-code business workflows.
Coordinators responsible for keeping records and documentation of no-code business workflows current.
Technology and digital transformation managers leading no-code business workflows.
Business partners who must understand no-code business workflows well enough to challenge it.
Business analysts translating requirements for no-code business workflows.
Course Modules
No-code business workflows: from pilot to production
2 sessions · 8 pointsSession 1Where no-code business workflows touches systems nobody wants to change
- Confirm that reporting on no-code business workflows reaches the people who can act.
- Rehearse the briefing on no-code business workflows that would follow an incident.
- Benchmark the organisation's no-code business workflows against comparable operations.
- Reduce the variation in how no-code business workflows is carried out between teams.
Session 2Proving no-code business workflows paid for itself
- Estimate compute and licensing cost for no-code business workflows at expected and at peak load.
- Write down the assumptions underpinning the approach to no-code business workflows.
- Remove steps in no-code business workflows that add effort without adding assurance.
- Confirm the retention and deletion rules applied to data inside no-code business workflows.
No-code business workflows: security, privacy and regulatory obligation
2 sessions · 8 pointsSession 1Making no-code business workflows secure without making it unusable
- Define the service level no-code business workflows must meet and what happens when it is missed.
- Agree the smallest change to no-code business workflows that would be visibly useful.
- Record what was learned when no-code business workflows did not go as planned.
- Test no-code business workflows against edge cases drawn from real historical records.
Session 2Explaining no-code business workflows to people whose jobs it changes
- Assess the regulatory obligations no-code business workflows triggers in each jurisdiction.
- Confirm that contractual obligations around no-code business workflows are understood.
- Map the handovers in no-code business workflows between functions and secure them.
- Verify six months later that changes to no-code business workflows have held.
No-code business workflows: measuring benefit and retiring what it replaces
2 sessions · 8 pointsSession 1Closing out no-code business workflows and capturing what was learned
- Specify the fallback path when no-code business workflows is unavailable.
- List the data sources no-code business workflows consumes and confirm each has a named owner.
- Confirm that those complying with no-code business workflows understand why it exists.
- Define the exit route from the supplier supporting no-code business workflows.
Session 2Reading the true cost of running no-code business workflows
- Build the user briefing that explains what no-code business workflows does and does not decide.
- Design the pilot for no-code business workflows so that a negative result is still useful.
- Record the reasoning behind each architectural choice in no-code business workflows.
- Verify that no-code business workflows still performs when input volume doubles unexpectedly.
No-code business workflows: architecture, integration and the existing estate
2 sessions · 8 pointsSession 1Moving no-code business workflows from approval to execution
- Agree who is on call for no-code business workflows outside working hours.
- Name a single owner for each element of no-code business workflows.
- Set the review interval for no-code business workflows and who attends.
- Set out the decisions in no-code business workflows that require sign-off and by whom.
Session 2Reviewing no-code business workflows when nothing has gone wrong
- Identify the skills the team lacks to operate no-code business workflows independently.
- Measure the current quality of the data feeding no-code business workflows before assuming it is usable.
- Decide what will be stopped to create capacity for no-code business workflows.
- Decide which legacy process no-code business workflows retires, and set the date.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.