Building Business Workflows with Visual No-Code Development Tools

A working programme in no-code business workflows for managers who have to deliver with existing resources.

📍 Tripoli🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Vendors sell no-code business workflows as a product; it behaves in practice as a change programme. Most organisations now hold more data about the practice within digital and data-driven work than they can actually act on. Participants who influence this aspect of digital and data-driven work without directly controlling it will find the content directly usable. Participants develop a defensible line of reasoning for the choices they make about no-code business workflows. The programme takes participants through the wider digital and data-driven work agenda end to end, from framing the problem to closing it out. Teams frequently over-invest in documenting this part of digital and data-driven work and under-invest in testing it. Applied research in digital and data-driven work consistently shows that early structure around no-code business workflows reduces downstream rework. The programme uses small-group work so that each participant's treatment of the digital and data-driven work capability is examined, not just described. The closing exercise tests whether the participant's plan for this area of digital and data-driven work survives a hostile question.

Expected Learning Outcomes

01

Set the minimum documentation for no-code business workflows that is genuinely necessary, and stop there.

02

Build the internal skills to operate no-code business workflows without permanent vendor dependency.

03

Apply a repeatable review cycle to no-code business workflows and act on what it produces.

04

Build a security and access model for no-code business workflows appropriate to the sensitivity of the data involved.

05

Assess whether no-code business workflows should be built in-house, bought, or delivered through a partner.

06

Define escalation and fallback for no-code business workflows when the automated path fails.

07

Design a practical operating method for no-code business workflows that fits the organisation's size and maturity.

Who Should Attend

01

Public sector digital leads applying no-code business workflows under procurement and privacy rules.

02

Operations managers whose processes are changed by no-code business workflows.

03

Coordinators responsible for keeping records and documentation of no-code business workflows current.

04

Technology and digital transformation managers leading no-code business workflows.

05

Business partners who must understand no-code business workflows well enough to challenge it.

06

Business analysts translating requirements for no-code business workflows.

Course Modules

01

No-code business workflows: from pilot to production

2 sessions · 8 points

Session 1Where no-code business workflows touches systems nobody wants to change

  • Confirm that reporting on no-code business workflows reaches the people who can act.
  • Rehearse the briefing on no-code business workflows that would follow an incident.
  • Benchmark the organisation's no-code business workflows against comparable operations.
  • Reduce the variation in how no-code business workflows is carried out between teams.

Session 2Proving no-code business workflows paid for itself

  • Estimate compute and licensing cost for no-code business workflows at expected and at peak load.
  • Write down the assumptions underpinning the approach to no-code business workflows.
  • Remove steps in no-code business workflows that add effort without adding assurance.
  • Confirm the retention and deletion rules applied to data inside no-code business workflows.
02

No-code business workflows: security, privacy and regulatory obligation

2 sessions · 8 points

Session 1Making no-code business workflows secure without making it unusable

  • Define the service level no-code business workflows must meet and what happens when it is missed.
  • Agree the smallest change to no-code business workflows that would be visibly useful.
  • Record what was learned when no-code business workflows did not go as planned.
  • Test no-code business workflows against edge cases drawn from real historical records.

Session 2Explaining no-code business workflows to people whose jobs it changes

  • Assess the regulatory obligations no-code business workflows triggers in each jurisdiction.
  • Confirm that contractual obligations around no-code business workflows are understood.
  • Map the handovers in no-code business workflows between functions and secure them.
  • Verify six months later that changes to no-code business workflows have held.
03

No-code business workflows: measuring benefit and retiring what it replaces

2 sessions · 8 points

Session 1Closing out no-code business workflows and capturing what was learned

  • Specify the fallback path when no-code business workflows is unavailable.
  • List the data sources no-code business workflows consumes and confirm each has a named owner.
  • Confirm that those complying with no-code business workflows understand why it exists.
  • Define the exit route from the supplier supporting no-code business workflows.

Session 2Reading the true cost of running no-code business workflows

  • Build the user briefing that explains what no-code business workflows does and does not decide.
  • Design the pilot for no-code business workflows so that a negative result is still useful.
  • Record the reasoning behind each architectural choice in no-code business workflows.
  • Verify that no-code business workflows still performs when input volume doubles unexpectedly.
04

No-code business workflows: architecture, integration and the existing estate

2 sessions · 8 points

Session 1Moving no-code business workflows from approval to execution

  • Agree who is on call for no-code business workflows outside working hours.
  • Name a single owner for each element of no-code business workflows.
  • Set the review interval for no-code business workflows and who attends.
  • Set out the decisions in no-code business workflows that require sign-off and by whom.

Session 2Reviewing no-code business workflows when nothing has gone wrong

  • Identify the skills the team lacks to operate no-code business workflows independently.
  • Measure the current quality of the data feeding no-code business workflows before assuming it is usable.
  • Decide what will be stopped to create capacity for no-code business workflows.
  • Decide which legacy process no-code business workflows retires, and set the date.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

We will contact you within one business day to confirm.