Building Autonomous Intelligent Agents for Complex Enterprise Tasks

A senior-level treatment of autonomous intelligent agents, focused on what changes outcomes.

📍 Cairo🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points

Course Overview

Boards are asking for measurable returns from autonomous intelligent agents, not demonstrations. Vendors sell this area of digital and data-driven work as a product; it behaves in practice as a change programme. The result is the confidence to make and defend decisions about the digital and data-driven work discipline under scrutiny. Where autonomous intelligent agents is measured, it improves; where it is only discussed, it drifts. The course sets out a working method for this aspect of digital and data-driven work that participants can apply the week they return. Participants apply this area of digital and data-driven work to their own transformation programme throughout, so the output is directly usable. It is designed for mixed groups, so that autonomous intelligent agents is examined from more than one functional angle. Buying a tool rarely fixes the digital and data-driven work discipline; the underlying capability has to be built internally first. It ends with a prioritised list of changes to this part of digital and data-driven work that the participant is prepared to defend internally.

Expected Learning Outcomes

01

Set a realistic target state for autonomous intelligent agents and a defensible route to it.

02

Establish monitoring that detects model or service degradation in autonomous intelligent agents before users report it.

03

Set retention, lineage and deletion rules for the data flowing through autonomous intelligent agents.

04

Assess whether autonomous intelligent agents should be built in-house, bought, or delivered through a partner.

05

Build a security and access model for autonomous intelligent agents appropriate to the sensitivity of the data involved.

06

Anticipate the objections that autonomous intelligent agents will attract internally and answer them in advance.

07

Communicate the purpose of autonomous intelligent agents to those who have to comply with it.

Who Should Attend

01

Programme managers coordinating delivery of autonomous intelligent agents across teams.

02

Vendor and contract managers overseeing suppliers involved in autonomous intelligent agents.

03

Public sector officials applying autonomous intelligent agents within a regulated framework.

04

Operations managers whose processes are changed by autonomous intelligent agents.

05

Product owners prioritising the roadmap for autonomous intelligent agents.

06

Training and development staff building internal capability in autonomous intelligent agents.

Course Modules

01

Autonomous intelligent agents: vendor selection and avoiding lock-in

2 sessions · 8 points

Session 1Where autonomous intelligent agents touches systems nobody wants to change

  • Distinguish symptoms from causes when autonomous intelligent agents underperforms.
  • Test the procedure for autonomous intelligent agents against a realistic scenario.
  • Assess the regulatory obligations autonomous intelligent agents triggers in each jurisdiction.
  • Specify the fallback path when autonomous intelligent agents is unavailable.

Session 2Choosing a supplier for autonomous intelligent agents without being captured

  • Check that records of autonomous intelligent agents answer the questions likely to be asked.
  • Confirm that reporting on autonomous intelligent agents reaches the people who can act.
  • Plan how autonomous intelligent agents is versioned and how a bad release is rolled back.
  • Define the trigger that would require autonomous intelligent agents to be redesigned.
02

Autonomous intelligent agents: security, privacy and regulatory obligation

2 sessions · 8 points

Session 1Comparing autonomous intelligent agents with recognised practice

  • Establish the boundary of autonomous intelligent agents and record what sits outside it.
  • Compare the cost of autonomous intelligent agents with the cost of its absence.
  • Measure the current quality of the data feeding autonomous intelligent agents before assuming it is usable.
  • Name a single owner for each element of autonomous intelligent agents.

Session 2Who answers for autonomous intelligent agents, and to whom

  • Build the user briefing that explains what autonomous intelligent agents does and does not decide.
  • Verify that autonomous intelligent agents still performs when input volume doubles unexpectedly.
  • Agree the smallest change to autonomous intelligent agents that would be visibly useful.
  • Map the handovers in autonomous intelligent agents between functions and secure them.
03

Autonomous intelligent agents: measuring benefit and retiring what it replaces

2 sessions · 8 points

Session 1What breaks first when autonomous intelligent agents meets real volume

  • Identify every system autonomous intelligent agents must read from or write to.
  • Verify six months later that changes to autonomous intelligent agents have held.
  • Define the service level autonomous intelligent agents must meet and what happens when it is missed.
  • Define the exit route from the supplier supporting autonomous intelligent agents.

Session 2Building lasting competence in autonomous intelligent agents

  • Decide which legacy process autonomous intelligent agents retires, and set the date.
  • Set the review interval for autonomous intelligent agents and who attends.
  • Confirm the retention and deletion rules applied to data inside autonomous intelligent agents.
  • Record the rationale for each significant choice made about autonomous intelligent agents.
04

Autonomous intelligent agents: architecture, integration and the existing estate

2 sessions · 8 points

Session 1Reading the true cost of running autonomous intelligent agents

  • Set the metrics that will show whether autonomous intelligent agents is drifting from its intended behaviour.
  • Record the reasoning behind each architectural choice in autonomous intelligent agents.
  • Design the pilot for autonomous intelligent agents so that a negative result is still useful.
  • Rehearse the briefing on autonomous intelligent agents that would follow an incident.

Session 2The governance autonomous intelligent agents needs and the governance it does not

  • Agree who is on call for autonomous intelligent agents outside working hours.
  • Test autonomous intelligent agents against edge cases drawn from real historical records.
  • Review whether autonomous intelligent agents is aligned with the objectives of the transformation programme.
  • Build the competence framework that supports autonomous intelligent agents.

Choose the package that suits you

Silver Package

At least 3 people

USD1,250
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Gold Package

At least 3 people

USD1,850
  • 5-night stay in a 5-star hotel
  • Workshop or Program Participation
  • Airport Transfers
  • Customized Badge
  • Expert Mentorship (Private Sessions)
  • Supervision & Secretarial Services
  • Accredited Certificate of Participation
  • Complete Training Kit
  • Coffee Break
  • Closing Ceremony

Complete your registration

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