Review objectives and key results annually against what actually happened, not what was intended.
Building an Objectives and Key Results Management System
A working programme in objectives and key results for managers who have to deliver with existing resources.
📍 Tripoli🗓️ 5 training days📚 4 modules🎓 Accredited certificate
5intensive training days
4scientific modules
8training sessions
32detailed points
Course Overview
Most disputes about objectives and key results begin as a conversation that was handled badly. People decide what key results really means by watching who gets promoted. Participants gain a realistic view of what the people management and development discipline costs and what it returns. The content is relevant to those who own objectives and key results and to those who are held accountable for its results. Across sectors, teams that rehearse the practice within people management and development outperform teams that only plan it. Content is organised around the decisions practitioners actually face in key results, not around theory headings. Cases are chosen to expose the trade-offs in objectives and key results rather than to illustrate ideal conditions. Improvement in key results stalls when it depends on one capable individual rather than a defined method. It closes by agreeing the smallest change to this aspect of people management and development that would make a visible difference.
Expected Learning Outcomes
Plan the handover of key results so that capability is not lost when key staff move on.
Adapt recognised practice on objectives and key results to local constraints without hollowing it out.
Design the appeals or grievance route attached to key results.
Plan succession and continuity for the roles most exposed to objectives and key results.
Reduce avoidable variation in how key results is carried out across teams.
Prepare managers for the emotional load objectives and key results places on them.
Who Should Attend
Internal communications staff explaining objectives and key results to the workforce.
Talent and organisational development specialists working on key results.
Anyone whose accountability for objectives and key results exceeds their current formal training in it.
Training and development staff building internal capability in key results.
Recruitment and resourcing staff affected by objectives and key results.
Employee relations specialists handling cases arising from key results.
Course Modules
Objectives and key results: policy design and legal footing
2 sessions · 8 pointsSession 1Testing objectives and key results before relying on it
- Remove steps in objectives and key results that add effort without adding assurance.
- Define who decides on key results and who may only recommend.
- Set the consistency check that catches uneven application of objectives and key results.
- Confirm records relating to key results meet retention and privacy rules.
Session 2Explaining key results so people believe it
- Draft the minimum viable people policy for objectives and key results.
- Compare the cost of key results with the cost of its absence.
- Distinguish symptoms from causes when objectives and key results underperforms.
- Confirm that those complying with key results understand why it exists.
Key results: exceptions, appeals and difficult cases
2 sessions · 8 pointsSession 1Building manager capability in key results rather than owning it centrally
- Train line managers on objectives and key results rather than handling every case centrally.
- Build the appeals route for key results and publish it.
- Measure the effect of objectives and key results on retention and performance, not activity.
- Ask employees what key results feels like from their side.
Session 2Appeals and grievances arising from key results
- Confirm that contractual obligations around objectives and key results are understood.
- Rank the weaknesses in key results by consequence rather than by ease of fixing.
- Build the competence framework that supports objectives and key results.
- Confirm that reporting on key results reaches the people who can act.
Key results: capability across the management line
2 sessions · 8 pointsSession 1Piloting a change to key results before committing
- Agree what will be standardised in objectives and key results and what will not.
- Identify the data the organisation already holds that bears on key results.
- Plan succession for roles most exposed to objectives and key results.
- Map the handovers in key results between functions and secure them.
Session 2Making objectives and key results work when resources are constrained
- Set the annual review point for objectives and key results and who attends.
- Compare intended and actual outcomes of key results honestly.
- Script the difficult conversation objectives and key results requires and rehearse it.
- Set the review interval for key results and who attends.
Key results: evidence, data and honest measurement
2 sessions · 8 pointsSession 1Keeping records on key results that are lawful and useful
- Estimate the resource objectives and key results requires to run as designed.
- Record the rationale for each significant choice made about key results.
- Pilot changes to objectives and key results in one area before wider rollout.
- Review key results for unintended equity effects across groups.
Session 2The cost of key results and how to present it
- State the purpose of objectives and key results in one sentence a new manager would understand.
- Test the policy on key results against three real cases from the past year.
- Review whether objectives and key results is aligned with the objectives of the workforce.
- Close out actions on key results rather than leaving them open indefinitely.
Choose the package that suits you
Silver Package
At least 3 people
USD1,250
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
USD1,850
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
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