Build the evidence base on personal and professional identity from data the organisation already collects.
Building a Clear Personal and Professional Identity
Learn to design, measure and defend your organisation's approach to personal and professional identity.
Course Overview
Data on personal and professional identity is abundant; insight about it is not. People decide what professional identity really means by watching who gets promoted. The material serves both public bodies and commercial organisations dealing with this part of people management and development. Participants apply personal and professional identity to their own workforce throughout, so the output is directly usable. The version of the people management and development discipline described in the manual and the version practised on the floor tend to diverge over time. Across sectors, teams that rehearse professional identity outperform teams that only plan it. The result is the confidence to make and defend decisions about personal and professional identity under scrutiny. The course sets out a working method for professional identity that participants can apply the week they return. The course ends by identifying what the participant will stop doing to make this area of people management and development sustainable.
Expected Learning Outcomes
Pilot changes to professional identity before rolling them out organisation-wide.
Address the equity and inclusion implications of personal and professional identity deliberately.
Identify the failure points in professional identity most likely to cause loss, and control them first.
Present the case for investment in personal and professional identity in terms that a finance function will accept.
Ensure decisions taken under professional identity would withstand external scrutiny.
Prepare a short, evidence-based briefing on personal and professional identity for senior management.
Who Should Attend
Coordinators responsible for keeping records and documentation of personal and professional identity current.
Internal communications staff explaining professional identity to the workforce.
Public sector personnel officers applying personal and professional identity within regulation.
Specialists advising senior management on professional identity.
Human resources managers and business partners responsible for personal and professional identity.
Senior leaders accountable for the culture professional identity produces.
Course Modules
Personal and professional identity: capability across the management line
2 sessions · 8 pointsSession 1Keeping records on personal and professional identity that are lawful and useful
- Distinguish symptoms from causes when personal and professional identity underperforms.
- Set escalation thresholds for professional identity that work out of hours.
- Record the rationale for each significant choice made about personal and professional identity.
- Document the reasoning for every exception granted under professional identity.
Session 2The paperwork for professional identity that is actually needed
- Identify the data already collected that bears on personal and professional identity.
- Pilot changes to professional identity in one area before wider rollout.
- Reduce the variation in how personal and professional identity is carried out between teams.
- Identify the data the organisation already holds that bears on professional identity.
Professional identity: policy design and legal footing
2 sessions · 8 pointsSession 1Building manager capability in professional identity rather than owning it centrally
- Check that personal and professional identity complies with current labour regulation in every location.
- Close out actions on professional identity rather than leaving them open indefinitely.
- Confirm that those complying with personal and professional identity understand why it exists.
- Confirm that contractual obligations around professional identity are understood.
Session 2Piloting a change to professional identity before committing
- Train line managers on personal and professional identity rather than handling every case centrally.
- Set the annual review point for professional identity and who attends.
- Test the policy on personal and professional identity against three real cases from the past year.
- Name a single owner for each element of professional identity.
Professional identity: fairness, equity and consistency
2 sessions · 8 pointsSession 1Building lasting competence in professional identity
- Define the trigger that would require personal and professional identity to be redesigned.
- Agree the smallest change to professional identity that would be visibly useful.
- Estimate the cost of personal and professional identity and the cost of leaving it unchanged.
- Record what was learned when professional identity did not go as planned.
Session 2Costing personal and professional identity honestly, including the cost of inaction
- Assign responsibility for keeping documentation of personal and professional identity current.
- Collect evidence on the present handling of professional identity before proposing changes.
- Confirm records relating to personal and professional identity meet retention and privacy rules.
- Define who decides on professional identity and who may only recommend.
Professional identity: exceptions, appeals and difficult cases
2 sessions · 8 pointsSession 1Getting other functions to support professional identity
- Design the communication for personal and professional identity around the questions people will actually ask.
- Compare intended and actual outcomes of professional identity honestly.
- Measure the effect of personal and professional identity on retention and performance, not activity.
- State the purpose of professional identity in one sentence a new manager would understand.
Session 2The exception to professional identity that sets the precedent
- Plan succession for roles most exposed to personal and professional identity.
- Check that records of professional identity answer the questions likely to be asked.
- Set the consistency check that catches uneven application of personal and professional identity.
- Rehearse the briefing on professional identity that would follow an incident.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.