Compare the organisation's handling of health facility branding with recognised practice, and close the material gaps.
Brand Management for Health Facilities
Practical training in health facility branding, grounded in real cases and applied to your own operation.
Course Overview
Variation in health facility branding between shifts and sites is where avoidable harm lives. Clinical staff will work around a process for the health and pharmaceutical services capability that obstructs care, and they will be right to. They leave able to brief senior management on this area of health and pharmaceutical services in terms that support a decision. The professional literature on health facility branding converges on a small set of controls that reliably work. It treats the practice within health and pharmaceutical services as an operating discipline and equips participants to run it as one. Sessions alternate between guided analysis of the health and pharmaceutical services discipline and supervised application. Buying a tool rarely fixes health facility branding; the underlying capability has to be built internally first. The content is relevant to those who own the wider health and pharmaceutical services agenda and to those who are held accountable for its results. The course ends by identifying what the participant will stop doing to make the health and pharmaceutical services capability sustainable.
Expected Learning Outcomes
Design a training and briefing approach that sustains competence in health facility branding.
Build continuing professional development sustaining competence in health facility branding.
Design escalation for clinical deterioration detected through health facility branding.
Control cost per episode within health facility branding without shifting risk to patients.
Diagnose whether a problem in health facility branding is one of design, resourcing or discipline.
Protect patient confidentiality and data within health facility branding.
Who Should Attend
Team leaders and supervisors who put health facility branding into practice day to day.
Quality and patient safety officers monitoring health facility branding.
Hospital and health facility managers accountable for health facility branding.
Clinical department heads responsible for health facility branding.
Business partners who must understand health facility branding well enough to challenge it.
Accreditation and compliance officers preparing evidence on health facility branding.
Course Modules
Health facility branding: cost, efficiency and sustainability of the service
2 sessions · 8 pointsSession 1Moving health facility branding from approval to execution
- Verify six months later that changes to health facility branding have held.
- Define escalation criteria for deterioration detected through health facility branding.
- Assemble the accreditation evidence pack for health facility branding.
- Write down the assumptions underpinning the approach to health facility branding.
Session 2Keeping supply and cold chain reliable for health facility branding
- Reduce unwarranted variation in health facility branding between shifts and sites.
- Confirm competence and continuing development for staff delivering health facility branding.
- Build the internal briefing that explains health facility branding to those affected.
- Draft the minimum viable clinical protocol for health facility branding.
Health facility branding: regulation, licensing and accreditation evidence
2 sessions · 8 pointsSession 1Who answers for health facility branding, and to whom
- Build medication safety checks into health facility branding at the point of highest risk.
- Apply structured root cause analysis to the last adverse event involving health facility branding.
- Close the loop: confirm changes to health facility branding improved the indicator they targeted.
- Identify where judgement in health facility branding is legitimate and where it is not.
Session 2Choosing indicators for health facility branding that reflect outcome
- Check that health facility branding still works when volumes rise unexpectedly.
- Confirm that those complying with health facility branding understand why it exists.
- Verify cold chain and storage conditions for materials used in health facility branding.
- Define the trigger that would require health facility branding to be redesigned.
Health facility branding: supply, cold chain and availability
2 sessions · 8 pointsSession 1Making incident reporting on health facility branding safe for staff
- Prepare the summary of health facility branding that senior management will read.
- Check that records of health facility branding answer the questions likely to be asked.
- Confirm the incident reporting route for health facility branding is quick and non-punitive.
- Set the review interval for health facility branding and who attends.
Session 2What to measure in health facility branding and what to ignore
- Map the clinical workflow for health facility branding as it is actually performed.
- Cost health facility branding per episode and identify avoidable waste.
- Identify infection transmission risks created by health facility branding and control them.
- Agree what will be standardised in health facility branding and what will not.
Health facility branding: staffing, capacity and demand
2 sessions · 8 pointsSession 1Consent, confidentiality and ethics in health facility branding
- Measure patient experience of health facility branding and feed it back to the team.
- Benchmark the organisation's health facility branding against comparable operations.
- Check that consent processes within health facility branding are genuinely informed.
- Confirm licensing and regulatory requirements applying to health facility branding are met.
Session 2Auditing health facility branding at the bedside, not in the binder
- Agree the smallest change to health facility branding that would be visibly useful.
- Define acceptance criteria for health facility branding in advance.
- Set escalation thresholds for health facility branding that work out of hours.
- Plan continuity of health facility branding during surge and outbreak conditions.
Choose the package that suits you
Silver Package
At least 3 people
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Gold Package
At least 3 people
- 5-night stay in a 5-star hotel
- Workshop or Program Participation
- Airport Transfers
- Customized Badge
- Expert Mentorship (Private Sessions)
- Supervision & Secretarial Services
- Accredited Certificate of Participation
- Complete Training Kit
- Coffee Break
- Closing Ceremony
Complete your registration
We will contact you within one business day to confirm.